Reprographics Operator

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Salary Package: £, to £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year

Hours:
am till , Monday – Friday, we would require you to be flexible to cover various other shifts when required.

Contract Type:
Permanent, full time

Interview Process:
-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Key responsibilities:

• Reprographics service including photocopying and digital printing of both colour and black & white documents, in each case to a quality specification satisfactory to the Client.
• Binding and finishing services to documents including wire, comb binding, laminating and stapling, in accordance with the Client’s house style.
• Maintain quality control procedures agreed with the Client from time to time and in accordance with accepted industry standards.
• Ensure all Reprographics work is produced accurately and to specification.
• Provide expert advice about document management and production issues.
• Assist the Client Service Manager with client reporting, statistics and analysis.
• Document production using in-house software (a wide knowledge of Word and Excel formatting, PDF manipulation, OCR, PDF merging, renaming, etc.)
• Undertaking large volumes of printing, photocopying, scanning, binding and booklet making.
• Liaising with Client Services Manager and clients, taking bookings and recording incoming requests, communicating deadlines and delivery times.
• Prioritising work and outsourcing work to external providers where necessary.
• Responding to service calls from staff, logging machine faults with service providers and monitoring responses. Regularly review processes and look for opportunities to become more efficient.
• Any other duties as reasonably requested by the client or the Client Services Manager.
• To ensure production of high-quality documents to customers' agreed standards and delivery.
• Preventative maintenance of equipment including call out reporting, monitoring of response times, machines cleaned and calibrated.

Skills and experience:

• Good experience working in a similar reprographics environment.
• PC literate; working knowledge of ADOBE Acrobat and PDF; converting documents to Word, PDFs, JPEGs and TIFFs.
• Ability to demonstrate experience using Canon copiers, heavy-duty guillotine, Velo, Comb, Coil, Wiro binding and booklet making machinery.
• Ability to demonstrate a full working knowledge of print room equipment, systems and procedures.
• Flexible approach to working hours when required to cover sickness etc.