Reporting & Monitoring Specialist (Hybrid; m/f/x/d; 80-100%)

Swiss Re; Folkestone; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading reinsurance provider is seeking a detail-oriented professional for a data quality management role. You will oversee the execution of data quality frameworks, perform analysis, and collaborate with stakeholders to enhance operational performance. The ideal candidate possesses strong analytical skills, effective communication, and a comprehensive understanding of L&H Operations processes.

Qualifications

• Proven track record in delivery and execution.
• Intermediate to advanced data handling.
• Strong command of spoken and written English.

Responsibilities

• Execute the global data quality framework in Operations.
• Conduct regular checks to ensure data quality standards.
• Prepare reports and insights for continuous improvement.

Skills

Analytical Skills

Communication

Organisational Skills

Problem Solving

Attention to Detail

Job description

Do you have an eye for detail? Do you enjoy analysing and interpreting data? Can you work objectively and find solutions to problems? We are offering an exciting opportunity to help us continuously improve and assure our data quality in L&H Operations and ensure frameworks are properly executed, to protect us from financial volatility and operational risk at every stage of the Operations value chain – from onboarding to claims payments.

About the Role

Major responsibilities:

• Execute on the global data quality framework in Operations, performing a set of defined checks on a regular basis to ensure data quality standards are met
• Prepare and report on findings regularly, and derive insights from findings to feed back into continuous improvement activities in L&H Operations
• Work with business networks to understand wider data quality needs and levers, and assess the relevance to Operations reporting and quality controlling activities
• Maintain a good insight to day-to-day Operations and ensure the dots are connected between BAU process, quality checking and formal controls, considering also the role of Insights teams
• Perform analysis and make interpretations which guide assessment of warning signs in the context of Operational weaknesses
• Execution of Ops reporting frameworks, delivering timely reporting to Ops LT and supporting steering activities with data driven insights to Operational performance
• Monitor the adoption of new processes and tools through defined reports or metrics, feeding insights back into training/knowledge and process and tool design to optimize
• Represent Operations in various forums and organisation wide activities as needed.

About the Team

The team consists of 10 members currently located in different offices across key Swiss Re offices globally, working closely with the Market Units, COO teams, Risk management and IT partners.

You would be working closely with colleagues as part of a wider Business Architecture team, which also covers process, data and tech and skills and capabilities pillars, to ensure a fully integrated approach across pillar themes.

About You

• You have proven track record in delivery and execution.
• You are inquisitive and enjoy solving problems and analysing information
• You can work with data at an intermediate or advanced level in different forms and on different tools
• You have deep knowledge of L&H Operations processes and bring an e2e mindset
• You have an eye for detail and a preference to work diligently but with simple and pragmatic approaches
• You are a strong communicator and can effectively and objectively convey problems and suggest solutions
• You have excellent organisational skills
• You have the ability and willingness to challenge the status quo
• You have excellent command of spoken and written English

We are looking forward to your application!

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder. #LI-Hybrid

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

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