Repairs Service Manager

East Devon District Council; Honiton; On-site; GBP 30,000 - 45,000; Full time

Job summary

East Devon District Council invites applications for a pivotal role in their Property & Asset team, focusing on enhancing housing repairs and maintenance services. Ideal candidates will have a strong management background in housing services, a relevant building qualification, and a commitment to delivering exceptional customer service to meet regulatory standards.

Qualifications

• Relevant professional or management qualification needed.
• Formal qualification in building related subject or equivalent experience.
• Knowledge of housing policy and legislation.

Responsibilities

• Support the delivery of high-quality housing repairs and maintenance service.
• Ensure compliance with legal, regulatory, and health and safety standards.
• Manage responsive repairs and contractor relations.

Skills

General management

Customer service

Compliance knowledge

Education

Professional management qualification

Formal qualification in building related subject

Job description

Be part of our transformation

East Devon’s Housing Service has made significant progress in recent years, transforming the way we support our tenants and communities. With improved outcomes, strong regulatory feedback and recognition from our peers, we've laid down solid foundations. Now, we’re entering an exciting new phase – one focused on raising standards even further, embracing innovation and growing our impact.

Join us at this key moment and be part of shaping the future of council housing in East Devon as we build a new management structure within our Property & Asset team.

Team East Devon – more than just a job

Our Property & Asset Service is made up of skilled professionals from diverse backgrounds who bring energy and expertise to their roles every day. We’re united by one goal: delivering for our residents.

In this role you will play an important role in supporting our Corporate Lead for Property & Asset to shape the delivery of an efficient, high-quality, customer focused housing repairs and maintenance service across East Devon District Council’s housing stock. This includes responsive repairs, cyclical maintenance, and contractor management, ensuring compliance with legal, regulatory, and health and safety requirements.

We’ll need you to have a relevant professional or management qualification together with a formal qualification in a building related subject or demonstrable equivalent experience. A knowledge of general management of a housing service and a good understanding of housing policy and legislation together with experience of delivering a high-quality customer service.

Click on the link to find out more about Working at East Devon District Council