Repairs Scheduler

Service Care Solutions; Greater London; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading service provider in London is seeking a Repairs Scheduler to manage workloads for operatives and contractors. The ideal candidate will possess strong organisational and customer service skills, ensuring timely communication and efficient scheduling. This temporary position requires 35 hours of work per week, with potential for permanence.

Qualifications

• Proven experience scheduling or coordinating workloads.
• Strong organisational skills in a fast-paced setting.
• Excellent customer service skills.

Responsibilities

• Schedule and allocate workloads for operatives and contractors.
• Monitor daily repairs progress and keep customers updated.
• Manage and resolve customer enquiries promptly.

Skills

Scheduling experience

Organisational skills

Customer service

IT skills

Job description

Overview

Job Title: Repairs Scheduler
Location: London SE1
Contract Type: Temporary (with potential to become permanent)
Hours: 35 hours per week
Start Date: ASAP

Responsibilities

• Schedule and allocate workloads for operatives and contractors, maximising productivity and ensuring KPIs are met.


• Monitor daily repairs progress, keeping customers updated and ensuring works are delivered on time.


• Manage and resolve customer enquiries promptly in line with policies, procedures, and Data Protection.


• Support the Repairs team with administration and system updates, ensuring accurate records are kept.


• Raise purchase orders, update databases, and complete general administrative duties.


• Work collaboratively with colleagues and contractors to ensure the delivery of an excellent service.

Person Specification

• Proven experience scheduling or coordinating workloads, ideally within a repairs, maintenance, or housing environment.


• Strong organisational skills with the ability to prioritise in a fast-paced setting.


• Excellent customer service skills with the confidence to liaise with both residents and contractors.


• Strong IT and administration skills, with the ability to maintain accurate records and use scheduling systems effectively.


• Ability to remain calm under pressure and deliver against performance targets.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed).

Job Info

• Job Title: Repairs Scheduler


• Company: Service Care Solutions


• Location: London SE1


• Posted: Sep 18th 2025


• Closes: Oct 19th 2025


• Sector: Administration


• Contract: Temporary


• Hours: 35 hours per week