Repairs Planner

ZipRecruiter; Stretford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading housing association in Manchester seeks an experienced Repairs Planner to ensure efficient scheduling and repair coordination. The successful candidate will be responsible for managing daily repairs, maintaining records, and offering excellent customer service during a 6-month contract.

Benefits

£250 referral bonus for successful candidates

Qualifications

• Experience in Repairs Planner or Scheduler role.
• Ability to manage high-volume scheduling.
• Confident using IT systems.

Responsibilities

• Schedule appointments to maximize workforce efficiency.
• Liaise with tenants and contractors to manage repairs.
• Monitor material orders and budget compliance.

Skills

Customer Service

Scheduling Coordination

Data Entry

Tools

Microsoft Office

Repairs Software

Job description

Job DescriptionRepairs Planner
Manchester
6 Month Contract
35 Hours
£17.82 to £19.27 LTD / £15.29 to £16.54 PAYE (inc hol)

Exciting opportunity for an experienced Repairs Planner to join a well-established Housing Association in Manchester, supporting the delivery of an efficient and customer-focused repairs service.

THE ROLE
This role is responsible for the appointment scheduling and administrative support of the Property Services team, ensuring repairs are delivered efficiently and customer satisfaction remains high.

• Schedule appointments for operatives to maximise workforce efficiency




• Liaise with tenants, contractors, suppliers and operatives to manage daily repair activities




• Handle day-to-day, void, cyclical and emergency repairs




• Monitor and order materials and supplies, ensuring compliance and budgetary control




• Support data entry, invoice processing and purchase order management




• Maintain accurate records in line with legal and system requirements




• Provide operational cover and contribute to improving business continuity

THE CANDIDATE
The ideal candidate will have previous experience in a similar Repairs Planner or Scheduler role within a housing or maintenance setting.

• Proven ability to manage high-volume scheduling and repair coordination




• Strong customer service skills with experience resolving tenant queries




• Confident using IT systems including Microsoft Office and repairs software




• Ability to work independently and collaboratively within a fast-paced team




• Experience with repair types, scheduling systems and property maintenance procedures

THE CONTRACT

• 35 Hours Per Week




• 6 Months, 9am to 5pm Monday to Friday




• The pay range for the role is £17.82 to £19.27 per hour LTD company rate.




• The PAYE equivalent is £15.29 to £16.54 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to [e-mail] or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!