Repairs Operations Lead – Scheduling & Back‑Office

Deekay Technical Recruitment; Ashford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment agency is looking for a team leader to oversee back-office functions for the Repairs Team in Ashford, UK. This role entails managing inquiries, overseeing scheduling, and ensuring efficient service delivery. The ideal candidate will analyze workflows and monitor performance data while maintaining communication with internal and external customers. This position seeks a proactive individual skilled in administration and process improvement.

Responsibilities

• Lead a team for the Repairs Team including scheduling and invoicing.
• Ensure effective management of customer and supplier contact.
• Provide analysis of workflows and monitor performance data.

Job description

A leading recruitment agency is looking for a team leader to oversee back-office functions for the Repairs Team in Ashford, UK. This role entails managing inquiries, overseeing scheduling, and ensuring efficient service delivery. The ideal candidate will analyze workflows and monitor performance data while maintaining communication with internal and external customers. This position seeks a proactive individual skilled in administration and process improvement.