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Repairs Maintenance Manager

Look Ahead Care, Support and Housing Ltd

Islington

On-site

GBP 50,000

Full time

15 days ago

Job summary

A leading not-for-profit care provider in the UK seeks a Repairs Maintenance Manager located in Islington. You will coordinate repair and maintenance tasks, ensuring regulations are met while delivering excellent service. The ideal candidate will have strong technical skills and experience managing contractors. This role offers a competitive salary of £50,000 per annum with a comprehensive benefits package including a generous pension and professional development opportunities.

Benefits

Annual leave increasing to 30 days
Free DBS
Exclusive discounts and cashback
Fully paid induction programme
Cycle to work scheme
24-7 confidential support
Generous pension contributions

Qualifications

  • Experience in repairs and maintenance management.
  • Ability to manage externally sourced contractors.
  • Competence in performance analysis and customer satisfaction reporting.

Responsibilities

  • Oversee all repair and maintenance activities across various tenures.
  • Collaborate with the Customer Contact Centre for timely repair completion.
  • Maintain line management responsibilities for administrative staff.

Skills

Organizational skills
Technical expertise
Effective communication

Job description

We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.

£50,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

  • Annual leave increasing up to 30 days with length of service
  • Free DBS
  • Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
  • Fully paid induction programme and further training
  • ILM courses and Apprenticeship Programmes
  • Cycle to work scheme
  • Employee Assistance Programme for 24-7 confidential support
  • Online wellbeing resources
  • A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
  • Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.

The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).

Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.

The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements.

Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff.

The working hours for this role are 9.00 - 17.00, Monday - Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

  • We focus on Excellence and innovation.
  • We are Caring and Compassionate.
  • We are Inclusive and Trusted.
  • We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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