Repairs Inspector - Damp and Mould

Notting Hill Genesis; Greater London; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Flexible working opportunities

Life Assurance x 4 annual salary

Job summary

Notting Hill Genesis is seeking a Repairs Inspector to join the Damp & Mould Team. You will inspect homes, identify causes of damp and mould, and specify remedial works to ensure repairs meet required standards.

You will work closely with residents, contractors and NHG colleagues to deliver safe, healthy homes and ensure compliance with housing regulations. This role offers opportunities for professional development within a supportive team.

Qualifications

• Knowledge of building pathology, including damp, mould, condensation and defects.
• Experience with pre-, post- and quality inspections in repairs.
• Ability to interpret specifications and reports and diagnose issues.
• Experience managing contractors and ensuring value for money.
• Experience writing and presenting technical reports.
• Understanding of housing, statutory and regulatory requirements.
• Strong customer focus and ability to explain technical matters to residents.

Responsibilities

• Carry out inspections relating to damp, mould and defects, identifying causes and remedial works.
• Prepare specifications, reports and recommendations in plain language for residents and colleagues.
• Manage pre, mid and post-inspections, ensuring works progress to standard and value.
• Monitor contractor performance and ensure standards are achieved.
• Investigate technical complaints and resolve issues.
• Use inspection findings to identify trends and support service improvements across the Damp & Mould service.
• Ensure works comply with Awaab's Law, Building Regulations, the Homes (Fitness for Human Habitation) Act and HHSRS.
• Collaborate with Operations, Assets, Housing and contractors to improve resident outcomes.

Skills

Building pathology

Contractor management

Technical report writing

Customer focus

Resident communication

Education

Level 3 Housing Maintenance (or equivalent)

DEA/FRA Assessor trained

Job description

At Notting Hill Genesis, we're committed to delivering high-quality repairs services that meet the needs of our residents and communities. Damp and mould remains one of our key priorities, and we're looking for a Repairs Inspector to join our dedicated Damp & Mould Team.

What you'll do

As a Repairs Inspector, you'll play a vital role in helping us identify, investigate and resolve damp and mould issues across our homes. Combining technical expertise with a resident-focused approach, you'll carry out inspections, diagnose underlying causes, specify appropriate remedial works and ensure repairs are completed to the required standard.

You'll work closely with residents, contractors and colleagues across NHG to ensure properties are safe, compliant and well maintained. Through effective inspection, quality assurance and contractor oversight, you'll help deliver positive outcomes for residents while supporting NHG's commitment to maintaining safe, healthy homes.

How you'll do it

• Carry out inspections relating to damp, mould and associated building defects, identifying causes and recommending appropriate remedial works.
• Prepare clear specifications, reports and recommendations, translating technical information into straightforward advice for residents and colleagues.
• Manage pre, mid and post-inspections, ensuring works are progressing correctly, delivered to the required standard and provide value for money.
• Monitor contractor performance, challenging quality, timescales and costs where necessary and ensuring agreed standards are achieved.
• Investigate technical complaints and complex cases, taking ownership of issues through to resolution.
• Use inspection findings and performance data to identify trends, highlight risks and support continuous improvement across the Damp & Mould service.
• Ensure works comply with relevant legislation and regulations, including Awaab's Law, Building Regulations, the Homes (Fitness for Human Habitation) Act and the Housing Health and Safety Rating System (HHSRS).
• Work collaboratively with Operations, Assets, Housing and contractors to improve resident outcomes and maintain safe homes.

The ideal candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

• Knowledge of building pathology, including damp, mould, condensation, roofing defects and other building defects.
• Experience working within the repairs sector and carrying out pre, post and quality inspections.
• Experience interpreting specifications, technical manuals and schedules of works, and carrying out technical diagnosis.
• Experience managing contractors, assessing variations and ensuring value for money.
• Experience writing and presenting technical reports.
• Good understanding of relevant housing, statutory and regulatory requirements.
• Strong customer focus, with the ability to explain technical matters clearly and sensitively to residents.
• DEA and/or FRA Assessor trained
• Recognised technical qualification in housing maintenance, building surveying, construction, property maintenance or a related discipline.
• Membership of, or working towards membership of, a relevant professional body such as CIOB.
• Level 3 qualification in Housing Maintenance (or equivalent).

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/

Selection Process

Step 2: Successful candidates will be invited to interview and assessment

Should a redeployee apply for this role, their application will be considered before any others.