Repairs Estimator Scotec

Orona; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Attractive Salary

Generous Holiday Allowance

Secure Future

Peace of Mind

Health & Wellbeing

Family-Friendly Benefits

Support When You Need It

Eye Care

Recognition for Longevity

Referral Rewards

Continuous Growth

Job summary

Orona, a leader in the lift industry, is seeking a Repairs Estimator to identify repair work opportunities and compile quotations for clients. This role involves liaising with service managers to maximize chargeable repair orders and accurately preparing repair packages for completion.

The ideal candidate will have experience in the lift industry, strong communication skills, and proficiency in IT tools. Join Orona for a stable career with excellent benefits, including competitive pay, generous holiday allowance, and ongoing training.

Qualifications

• Previous experience in the lift industry is essential, ideally in a sales or estimating capacity.
• Strong interpersonal and communication skills.
• Excellent organizational skills for managing multiple tasks.

Responsibilities

• Identify repair work opportunities and compile quotations.
• Liaise with managers to maximize chargeable repair orders.
• Support admin tasks in the regional service office.

Skills

Interpersonal skills

Communication skills

Organizational skills

Proficiency in IT tools

Job description

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and two manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.

The Role

As a Repairs Estimator you will be responsible for identifying repair work opportunities; compiling quotations for repair works and progressing with customers to gain chargeable orders. Liaises with service and account managers in regional offices to maximise chargeable repair order opportunities.

Reviews customer orders gained and accurately prepares repairs package for handover to relevant Repairs Supervisor for completion.

Key Responsibilities

• Review maintenance reports and engineer notes to identify repair opportunities.
• Create accurate, timely quotations for repairs and insurance requests.
• Follow up with clients to ensure quotes are received and understood.
• Convert quotes into orders by building trust and offering solutions.
• Support admin tasks in the regional service office, including handling calls.

What We’re Looking For

• Previous experience in the lift industry is essential, ideally in a sales or estimating capacity.
• Strong interpersonal and communication skills, with the ability to build effective relationships with clients.
• Excellent organizational skills and the ability to manage multiple tasks in a fast‑paced environment.
• Proficiency in IT tools and systems related to quoting and customer management.

Why Join ORONA?

We offer more than just a job — we offer long‑term career development within a stable and growing company.

What We Offer:

• Attractive Salary: Competitive pay that reflects your skills and experience.
• Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays.
• Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us.
• Peace of Mind: Life Insurance to support you and your loved ones.
• Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services.
• Family‑Friendly Benefits: Enhanced leave for family‑related events and emergencies.
• Support When You Need It: Employee Assistance Programme offering confidential support for personal or work‑related challenges.
• Eye Care: Eyecare vouchers to help keep your vision sharp.
• Recognition for Longevity: Long Service Awards to celebrate your milestones with us.
• Referral Rewards: Earn a recruitment referral fee by helping us find top talent.
• Continuous Growth: Ongoing training & development opportunities to support your career journey.

Requirements

• Previous experience in the lift industry is essential, ideally in a sales or estimating capacity.
• Strong interpersonal and communication skills, with the ability to build effective relationships with clients.
• Excellent organizational skills and the ability to manage multiple tasks in a fast‑paced environment.
• Proficiency in IT tools and systems related to quoting and customer management.