Repairs and Maintenance Team Leader

Sheffield City Council; Sheffield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in Sheffield is seeking a permanent Team Leader for their Repairs and Maintenance Service. The successful candidate will supervise multi-trade employees, manage resources, and ensure high service standards for residents. This full-time role offers benefits like a local authority pension scheme and opportunities for flexible working, with a competitive salary starting at the grade minimum.

Benefits

Local authority pension scheme

Training opportunities

Flexible working options

Qualifications

• Experience in leading multi-trade teams.
• Ability to manage resources effectively.
• Strong customer service skills.

Responsibilities

• Supervise and organize repairs and maintenance teams.
• Manage resource allocation and compliance with health and safety.
• Respond to customer inquiries and process documentation.

Skills

Leadership

Team supervision

Resource management

Customer service

Health and safety compliance

ICT systems usage

Job description

Repairs and Maintenance Team Leader Job description

The Council's Repairs and Maintenance Service is recruiting 1 permanent Team Leader for the responsive repairs team.

The Role

To supervise, plan, organize, and deploy multi-trade employees on repairs and maintenance, programmed and minor capital works, aligning with service and client expectations.

Our team leaders lead Responsive Repairs operatives to deliver operational priorities, ensuring high service standards for Sheffield residents.

Responsibilities include resource management via organizational scheduling, contributing to high performance and continuous improvement, and working within a dynamic office environment.

The role requires compliance with health and safety policies, adapting to task changes, and prioritizing work effectively.

Key Essential Skills and Person Specification

• Lead, supervise, and direct multi-trade repairs teams to meet standards and targets.
• Ensure cost-effective allocation of resources, including subcontractors.
• Supervise resources such as materials, plant, and transport.
• Plan work activities with Coordinators to meet timescales and standards.
• Manage variations, extensions, and billing processes.
• Respond to customer inquiries and conduct follow-up investigations.
• Process documentation and orders using IT systems.
• Provide management information and contribute to reports and statistics.
• Use ICT systems efficiently to deliver responsive services.
• Adhere to health and safety legislation, promote a safety culture, and ensure proper use of protective equipment.
• Exemplify leadership, supervise, and develop team members through coaching and reviews.
• Monitor team performance and develop improvement plans.
• Build effective relationships with internal teams, external partners, and stakeholders.
• Engage in organizational culture, transformational initiatives, and service development.
• Promote safeguarding and report concerns about vulnerable individuals.
• Participate in learning, personal development, supervision, and performance reviews.
• Ensure compliance with data protection legislation.
• Drive a vehicle if required.

Benefits include local authority pension scheme, training, and opportunities for flexible working. The council values diversity and encourages applications from underrepresented groups, including disabled applicants under the Disability Confident Scheme. The role offers a full-time schedule of 37 hours/week, with a competitive starting salary at the grade minimum, subject to evaluation updates from 2026.