Repairs and Maintenance Co-Ordinator - billericay, essex 28K

ZipRecruiter; Billericay; On-site; GBP 28,000; Full time

Job summary

An established industry player in construction and refurbishment is seeking a highly organized Repairs and Maintenance Co-Ordinator. This full-time role involves managing the administration of responsive repairs, ensuring efficient coordination between customers and contractors. The ideal candidate will possess strong communication skills and a keen eye for detail, ensuring timely completion of repairs. Join a supportive team that values growth and offers career development opportunities while making a real impact in a dynamic environment.

Benefits

Career Development Opportunities

Ongoing Training and Development

Supportive Team Environment

Qualifications

• Proven experience in an administrative role, preferably in construction.
• Strong organizational skills and ability to manage customer expectations.

Responsibilities

• Coordinate and manage booking repair works for various clients.
• Liaise with customers to ensure satisfaction and handle queries.

Skills

Organizational Skills

Communication Skills

Multitasking

Problem-Solving

Education

Experience in Administrative Role

Knowledge of Responsive Repairs

Tools

Microsoft Office

Scheduling Software

Job description

Job Description

Repairs and Maintenance Co-Ordinator - CM11 ESSEX - UP TO 28K

Must have social housing experience

Repairs and Maintenance Co-Ordinator

Job description

We are a growing provider of construction and refurbishment services, seeking a highly organized and detail-oriented Responsive Repairs Co-Ordinator to join our team. In this role, you will manage the day-to-day administration of our responsive repairs service, ensuring efficient coordination between customers, contractors, and our internal team. The ideal candidate will have excellent communication skills, the ability to handle multiple tasks, and a keen eye for detail to ensure repairs are completed timely and efficiently.

Previous Experience: Experience within social housing and familiarity with arranging jobs from start to finish is essential.

Duties & Responsibilities:

• Coordinate and manage booking repair works for residential, commercial, and industrial clients
• Liaise with customers to schedule appointments and ensure satisfaction
• Maintain accurate records of repair requests, appointments, and completed work
• Communicate with subcontractors and in-house teams to ensure smooth workflow
• Monitor progress of ongoing repairs and meet deadlines
• Handle customer queries and complaints professionally, providing timely updates
• Assist with invoicing and tracking repair-related costs
• Ensure compliance with health and safety regulations and company policies

Qualifications:

• Proven experience in an administrative role, preferably within construction or property management
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficient in office software (Microsoft Office, spreadsheets, etc.)
• Ability to manage customer expectations and deliver excellent service
• Knowledge of responsive repairs or facilities management is an advantage
• Proactive problem-solving and troubleshooting skills
• Experience with scheduling software or databases is beneficial

What We Offer:

• Competitive salary and benefits
• Full-time, permanent position with career development opportunities
• A supportive and collaborative team environment
• Opportunities to work with a leading company in construction and refurbishment sector
• Ongoing training and development to enhance your skills

We believe in creating an environment that fosters growth and career progression. Join our team to make a real impact in a dynamic and supportive environment.

Job Type: Full-time

Pay: Up to £28,000 per year

Schedule:

• Monday to Friday, 8am-5pm (30-minute break)

Experience:

• Repairs and Maintenance: 1 year (required)