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Repairs and Investment Training Manager

Service Care Solutions Ltd

Greater London

On-site

GBP 60,000 - 80,000

Full time

Yesterday
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Job summary

An established industry player is seeking a dynamic Repairs and Investment Training Manager to lead transformative training initiatives. This role involves developing impactful training programs that enhance staff skills and align with the organization's transformation goals. You will collaborate with management and project teams to ensure training meets diverse learning needs while promoting the use of digital tools to improve service delivery. Join a forward-thinking team dedicated to fostering a culture of continuous improvement and professional development, making a significant impact on the community served.

Qualifications

  • Proven experience in designing and delivering training programmes.
  • Strong understanding of adult learning principles and diverse delivery methods.

Responsibilities

  • Develop and deliver engaging training programmes for the Repairs and Investment department.
  • Collaborate with leaders to align training with transformation objectives.

Skills

Training Programme Design
Staff Development
Communication Skills
Digital Transformation
Team Leadership

Education

Experience in Public Service Training

Tools

Digital Tools
IT Systems

Job description

Job Title: Repairs and Investment Training Manager

Location: Greenwich

Rate: £320 per day (LTD)

Contract: 5 months temporary, ongoing

Start Date: 1st May 2025

Hours: Monday to Friday, 9:00am – 5:00pm


The Repairs and Investment team within the Housing and Safer Communities directorate is currently undergoing a major transformation programme. This includes a complete overhaul of the resident journey, as well as updated policies, processes, and systems—all designed to enable our staff to deliver an outstanding, resident-focused service.

We are seeking a dynamic and experienced Training Manager to join our team and play a key role in this transformation. This is an exciting opportunity to work closely with management, subject matter experts, digital teams, ICT, and project stakeholders to upskill our workforce and support our service improvement goals.

Key Responsibilities:
  1. Develop and deliver engaging, high-impact training programmes for colleagues across the Repairs and Investment department.
  2. Collaborate with senior leaders and project teams to align training with transformation objectives.
  3. Create effective, tailored training materials for diverse learning needs.
  4. Manage a small training team and coordinate delivery across various departments.
  5. Engage directly with hundreds of staff members each year to support their professional development.
  6. Promote the use of digital tools and technology to improve service delivery and enhance learning.
About You:
  1. Proven experience in designing and delivering training programmes, ideally within housing, local government, or a similar public service.
  2. Passionate about staff development and customer-focused service delivery.
  3. Strong understanding of adult learning principles and diverse delivery methods.
  4. Confident working with IT systems and supporting digital transformation.
  5. Excellent communication and team leadership skills.
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