repair-technician

Pertemps Redditch Industrial; Redditch; On-site; GBP 15,153 - 20,664; Full time

Benefits offered by this job

Private medical insurance

Employee discounts

Staff social events

Free parking

Job summary

Pertemps Redditch Industrial is recruiting a Service & Warranty Technician for Redditch. The role focuses on maintenance, repair and overhaul of company products, with responsibilities including SAP-based processing and customer support.

Hours are Monday to Thursday 7:30–16:30 and Friday 7:30–13:30, with benefits including private medical insurance, staff discounts, social events and free parking.

Qualifications

• Experience in manufacturing is preferred.
• Knowledge of reading and understanding technical drawings.
• Computer literate - knowledge of SAP.
• Strong interpersonal skills

Responsibilities

• Booking in and out of related product, using SAP system and RMA process.
• Carry out mechanical and electrical repair, refurbishments and overhaul of returned product.
• Inspect returned product, identify faults and troubleshoot issues.
• Dealing with customer returns and providing customer support.
• Liaise with quality team on findings from product issues.
• From time to time provide on-site support.

Skills

Electrical knowledge

Mechanical knowledge

Interpersonal skills

Manufacturing experience

Tools

SAP

Job description

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine.

They are seeking to recruit a Service & Warranty Technician for their operations in Redditch.

Salary - £13 per hour.

Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm

Benefits include, private medical insurance, employee discounts, staff social events, free parking.

The main responsibility of the role is to assist in the maintenance, repair and overhaul of products and applications that the company manufacture.

Responsibilities & Duties

• Booking in and out of related product, using SAP system and RMA process.
• Carry out mechanical and electrical repair, refurbishments and overhaul of returned product.
• Inspect returned product, identify faults and troubleshoot issues.
• Dealing with customer returns and providing customer support.
• Liaise with quality team on finding from product issues.
• From time to time provide on-site support.

Experience and qualifications for the role are as follows;

• Experience in manufacturing is preferred
• Some electrical and mechanical knowledge
• Knowledge of reading and understanding technical drawings
• Computer literate - knowledge of SAP
• Strong interpersonal skills

The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.