Repair Technician

Ambitions Personnel; Newark on Trent; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in the tech sector is seeking a Repair Technician for a temporary-to-permanent position in Newark on Trent. The successful candidate will be responsible for repairing laptops and televisions while ensuring excellent customer service. This role involves working to strict guidelines and KPIs, requiring both technical knowledge and the ability to engage with customers. Flexible working hours and overtime pay are part of this opportunity.

Qualifications

• Experience in a customer-focussed environment.
• Previous electronic experience or understanding.

Responsibilities

• Repair customer laptops and televisions to manufacturer guidelines.
• Adhere to departmental targets and KPIs.

Skills

Basic knowledge of software and hardware

Customer service skills

Job description

As a Repair Technician you will be covering a range of products and you will be expected to be passionate about the role, work to strict guidelines, hit KPI's, have a proactive attitude, work well within a team and be able to flex your workflow as needed.

Pay rate £13.58/hr Days, overtime paid from £20.37/hr after 6 weeks

Working hours: 4 on 4 off, day shift, hours can differ based on Department you will be working in

Temporary to Permanent

As part of this role, you’ll be responsible for: Repairing customer laptops notebooks televisions to manufacturers guidelines, adhering to targets set by the department, working together with the wider team to exceed customer expectations

You will need: Basic knowledge of common software and hardware, previous electronic experience or understanding, experience in a customer focussed environment and ability to speak to customers by phone.

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