Repair Technician

Snag Doctor London & Southeast; England; Remote; GBP 25,000 - 35,000; Full time

Job summary

A surface repair service provider is seeking a Repair Technician for a full-time remote role. The Technician will perform repairs on various hard surfaces, ensuring high-quality results and exceptional customer satisfaction. Candidates must have skills in appliance repair, troubleshooting, and communication. A valid driver's license and reliable transportation are required.

Qualifications

• Experience in appliance repair and equipment maintenance is required.
• Ability to troubleshoot and diagnose repair needs effectively.
• Strong communication skills to understand customer needs.

Responsibilities

• Perform repairs on various hard surfaces.
• Maintain equipment and ensure high-quality results.
• Communicate effectively with customers to provide solutions.

Skills

Appliance Repair

Troubleshooting

Customer Satisfaction

Attention to Detail

Communication Skills

Job description

Overview

Snag Doctor is the smart choice for cosmetic surface repairs, offering on-site services to repair or restore most damaged hard surfaces, including chips, dents, scratches, and burns. Our expert technicians work on various materials like wood, tiles, stone, UPVC, sanitaryware, flooring, and brickwork, delivering long-lasting results. Trusted by builders, insurers, homeowners, property managers, hotels, care homes, cruise liners, and schools, Snag Doctor provides cost-effective and disruption-free repairs.

Role Description

This is a full-time remote role for a Repair Technician. The Repair Technician will be responsible for performing repairs on various hard surfaces, ensuring high-quality results, maintaining equipment, and delivering exceptional customer satisfaction. Day-to-day tasks include troubleshooting issues, executing repairs, and communicating effectively with customers to understand their needs and provide solutions.

Qualifications

• Appliance Repair and Equipment Maintenance skills


• Experience in Troubleshooting and diagnosing repair needs


• Strong Communication and Customer Satisfaction skills


• Attention to detail and ability to work independently


• Experience in the cosmetic surface repair industry is a plus


• Valid driver\'s license and reliable transportation