Repair & Maintenance People Supervisor

Thames Water Utilities Limited; Guildford; On-site; GBP 42,000 - 50,000; Full time

Job summary

Thames Water is seeking a Repair & Maintenance People Supervisor based in Guildford. This role involves leading teams to ensure high-quality water network operations while adhering to strict health and safety standards. Offering competitive salary, flexible working, and numerous benefits, it's an opportunity to join the UK's largest water and wastewater company, making a significant impact on customer service and community welfare.

Benefits

26 days holiday per year

Generous Pension Scheme through AON

Access to health and wellbeing benefits

Flexible working arrangements

Fuel card and van provided

Qualifications

• Full UK Driving Licence required.
• Experience in managing frontline teams in repair and maintenance.
• Understanding of water networks and health & safety standards.

Responsibilities

• Lead, coach, and develop repair and maintenance teams.
• Manage operational frontline teams for repair and maintenance activities.
• Engage with stakeholders to ensure minimal disruption.

Skills

Analytical skills

Interpersonal skills

Problem-solving

Job description

Job title Repair & Maintenance People Supervisor Ref 41609 Division Asset Operations & Capital Delivery Location Godalming - Guildford - GU7 1UP Contract type Permanent Full/Part-time Full-time Hours 45 hours per week Salary Offering a salary up to £50,000 per annum depending on skills and experience Job grade B Closing date 21/07/2025

We are looking for a Repair & Maintenance People Supervisor to join Thames Water permanently.

This role will be on a shift pattern including some weekend working, and late nights, averaging 45 hours per week. Flexibility to undertake overtime during peak demand is essential, but of course, we know your work/life balance is important so being flexible works both ways.

You would be leading, coaching and developing around six R&M teams (both direct and indirect) to make repairs or enhance the water network, maintaining very high water quality standards and never compromising the health and safety of our people or our customers.

You would be someone who can get the best out of people, helping them deliver their targets to a very high quality.

What will you be doing as a Repair & Maintenance People Supervisor

• Manage operational frontline teams for repair and maintenance activities, with a strong focus on health & safety and quality standards.
• Have a good understanding of water networks.
• Utilise analytical and problem-solving skills in high-pressure environments.
• Engage with customers, councils and wider stakeholder relationships to help work get delivered on time with minimal disruption.
• Champion change through a passion for continuous improvement, promoting best practice ways of working and sharing local knowledge.
• Demonstrate strong interpersonal skills to coach and optimise the performance of your frontline teams.
• Effectively manage operational risk through engagement with internal and external stakeholders.
• Be IT literate, as all repair and maintenance work is managed electronically.

What should you bring to the role?

• Full UK Driving Licence.
• EUSR Water Hygiene.
• Street works qualified. (NRSWA)/SMSTS)
• Service Avoidance L2.
• Asbestos and COSHH awareness.
• Abrasive wheels would be beneficial.
• Manual handling training would be beneficial.
• Confined space awareness would be beneficial.

What’s in it for you?

• Offering a salary up to £50,000 per annum, depending on skills and experience, plus a van and a fuel card.
• 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTS and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.