Repair and Maintenance Operative

Severn Trent; South Derbyshire; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Company van

Annual bonus £1,500

Pension scheme with enhanced employer‑

Sharesave

Training and development

Electric vehicle scheme

Family friendly policies

Volunteer days

Job summary

Severn Trent is seeking a Repair and Maintenance Operative to support the operation and maintenance of our underground water network from Staverton, Gloucester. The role requires handling repairs to the clean water main assets, executing excavations, and collaborating with internal teams and partners to ensure reliable service.

You will travel to depots/bases, work across day, afternoon, and night shifts on a rolling 7-week pattern, and contribute to a safe, customer-focused service with

Qualifications

• Full UK driving licence required to travel to depots/bases.
• Role is physically demanding; good strength and stamina required.
• Background in repair and maintenance on large networks with excavation experience.

Responsibilities

• Operate and maintain Severn Trent's Underground Water network.
• Maintain Clean Water Network and repair water mains assets.
• Undertake excavation within public highways and on Severn Trent sites.
• Liaise with other departments and contract partners to resolve issues.
• Repair and replace water mains and ancillary assets; work on valves, washouts & meters.
• Operate machinery on-site and support data upkeep back-office systems.

Skills

Full UK driving licence

Good strength and stamina

Excavation experience

Excellent communication skills

Customer focus

Job description

Starting from £32,614 + Shift Allowance + Overtime + Annual Bonus (£1,500) + 25 days leave + 8 days Bank Holiday + Pay Increases + Excellent Benefits + Pension + Training + Progression + Van

The role is working a variety of days, afternoons and nights on a rolling 7 week shift pattern (24/7, 365).

At Severn Trent, our people are at the heart of everything we do.We’rein the top 5% of utility companies worldwide for employee engagement, andwe’reequally proud of our strong Glassdoor score — reflecting how much our peopleloveworking here.

We have an exciting opportunity within our Distribution Service Delivery Team to become a Repair and Maintenance Operative (internally known as a Distribution Operative) at Staverton, Gloucester!

What You’ll Need

• Full UK driving licence
• Good strength and stamina
• Excavation experience

EVERYTHING YOU NEED TO KNOW

Working in this role, you will be responsible for the operation and maintenance of Severn Trent’s Underground Water network. You’ll be tasked with the upkeep of our Clean Water Network and any required repairs of our Clean Water Main Assets, furthermore you will be conducting excavation within, public highway on Severn Trent sites and private lands.

You’ll put the needs of our customers first, responding to and resolving any issues raised by our customers or members of the public. Your stake holder management skills will also be used to liaise with other departments and our contract partners. Within this role, every day is different, you’ll get to undertake the full range of duties involved in delivering an effective repair and maintenance service. Including but not limited to; the repair and replacement of existing water mains & ancillary assets, laying and also working on valves, washouts & meters.

As our repair and maintenance operative, not only will you be operating machinery out on site, you’ll also be using up to date technology to help our back office with their data upkeep, so this really is a great opportunity to utilise and develop your skills all round!

WHAT WE'RE LOOKING FOR

• A full UK driving License is needed as you will be required to independently travel to depots/ bases.
• This role is physically demanding and will require an individual who has good strength and stamina.
• Having a background in repair and maintenance on a large scale network is essential with previous experience in excavation.
• The ability to apply rational thinking and technical expertise to resolve complex challenges.
• Excellent communication skills with the ability to explain complicated technical messages in a simple way.
• A positive attitude with a strong customer focus are essential.

We're looking for individuals who bring energy, empathy, and a commitment to delivering outstanding service in every interaction. Being able to demonstrate a strong duty of care is essential. A commitment to safety, responsibility, and respectful collaboration is key to maintaining high standards and protecting those impacted by our operations is essential.

How We’ll Reward And Care For You

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

• Salary: £32,614 + Shift Allowance (approximately £9231 per annum once training is complete)
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500, which is subject to eligibility)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two paid volunteering days per year