Rental Customer Service Co-Ordinator

Toyota Material Handling Manufacturing; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in materials handling seeks a Rental Customer Service Coordinator for their Short-Term Hire Team. In this role, you will handle customer inquiries for rental equipment, manage logistics, and support the department's administration. The position offers extensive training and opportunities for career growth.

Benefits

Attractive company pension

Company sick pay

Voluntary critical illness cover

Free eye tests

Free flu jabs

24/7 Employee Assistance Programme

Benefits platform with instant discounts and offers

Qualifications

• Experience in administration or customer service roles is required.

Responsibilities

• Process incoming calls and requests for rental equipment.
• Arrange delivery and collection of equipment from customers.
• Actively research and identify potential new customers.

Skills

Excellent written communication skills

Excellent verbal communication skills

Excellent time management skills

Ability to follow company health and safety procedures

Job description

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We are looking for a Rental Customer Service Coordinator to work within our Short-Term Hire Team to process all enquiries related to short term hire of forklift trucks and materials handling equipment.

About the role

The role involves providing administration and technical support for the short-term rental department. On a day-to-day basis, this is what you would be doing:

1. Process incoming calls and requests for rental equipment
2. Arrange delivery and collection of equipment from customers
3. Actively research and identify potential new customers

We are looking for somebody who has experience in administration or customer service roles.

Here is a quick list of the skills we are looking for:

• Excellent written and verbal communication skills
• Excellent time management skills and ability to react quickly to requests
• Ability to follow company health and safety procedures

What we offer

• Attractive company pension
• Company sick pay
• Voluntary critical illness cover
• Free eye tests
• Free flu jabs
• 24/7 Employee Assistance Programme
• Benefits platform with instant discounts and offers

We will provide you with industry-leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.