Rent & Service Charge Manager

Nacro; United Kingdom; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading housing organization in the United Kingdom is seeking an experienced Rent & Service Charge Manager to lead their Rent Setting team. The role involves developing rent models, managing service charge officers, and ensuring compliance with regulatory guidance. Ideal candidates will have a strong background in social housing and proficiency in Microsoft Excel. An inclusive application process and career development opportunities are offered.

Benefits

Supportive team environment

Career development opportunities

Qualifications

• Experience in setting rents and service charges in a supported housing environment.
• Experience leading a team in a regulatory context.
• Strong analytical and process improvement skills.

Responsibilities

• Develop models for setting and reviewing rent and service charges.
• Lead rent review periods and manage stakeholder communications.
• Analyze budget spend versus charge recovery for rent increases.

Skills

Experience in social housing sector

Proficiency in Microsoft Office (Excel)

Analytical skills

Excellent communication skills

Job description

Rent & Service Charge Manager, remote, gb

Client:

Location:

remote, gb, United Kingdom

Job Category:

Other

Job alert service

-

EU work permit required:

Yes

Job Reference:

500ed4a4e16c

Job Views:

16

Posted:

01.08.2025

Expiry Date:

15.09.2025

Job Description:

Who are we looking for?

This is an exciting opportunity for an individual experienced in the social housing sector, particularly in setting rents and service charges, preferably in a supported housing environment.

You will lead the Rent Setting team, manage Service Charge Officers, and ensure compliance with regulatory guidance on rent setting. Proficiency in Microsoft Office, especially Excel, is required.

The role offers collaboration with various teams, opportunities to apply analytical skills, and to provide excellent service to users.

Responsibilities include:

• Developing models for setting and reviewing rent and service charges, with detailed breakdowns and evidence bases linked to budgets.
• Leading rent review periods and applying appropriate charge methodologies.
• Managing the annual rent review timeline and stakeholder communication.
• Coordinating with Local Authorities for rent approvals and maximizing income from HB-eligible rents.
• Handling disputes with Local Authorities regarding charges.
• Analyzing budget spend versus charge recovery for reforecasting and rent increases.
• Promoting process improvements within the team and contributing to policy reviews.
• Ensuring coordination between Operations, Property, and Rent Setting Teams for accurate charges.
• Leading rent setting in partnership with managing agent RSLs.
• Setting team direction aligned with organizational priorities.

What You Can Expect from Us:

Supportive team environment, career development opportunities, and an inclusive application process.

To apply, please submit your application online. For questions or informal discussions, contact Tony Munro.

Note: A work permit may be required if you do not hold a passport from the country of the vacancy. For more info, see our Blog.

Please do not include bank or payment details in your application. All applications must be submitted via the 'Apply now' button.

Created on 01/08/2025 by TN, United Kingdom