Rent and Housing Administrator

YMCA DownsLink Group; Hove; On-site; GBP 28,000; Full time

Job summary

A community support organization in Hove is seeking a Rent and Housing Administrator to provide administrative support for property payment collections and compliance management. This role involves maintaining accurate data and collaborating with multiple teams to ensure effective housing services. Ideal candidates will have strong administrative skills, effective communication abilities, and experience in data reconciliation. A commitment to safeguarding young people is essential.

Qualifications

• Experience in a varied administrative role.
• Competency in using MS Office applications.
• Ability to work independently and prioritize tasks.

Responsibilities

• Provide administrative service for property payment collections.
• Maintain accurate internal systems for rent, lease, and compliance.
• Liaise with teams and attend meetings at YMCA DLG sites.

Skills

Administrative experience

Competent in MS Office

Effective communication

Data reconciliation

Tools

Rent/payment databases

Job description

37 hours per week / £27,110 per annum / permanent / Monday-Thursday 9-5pm; Friday 9-4.30pm.

This role is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are looking for a Rent and Housing Administrator to join our small, dispersed Rent Team within Housing and Property Services. In this role, you will provide a highly responsible administrative service to colleagues managing property payment (rent/arrears) collections, lease/housing management, and compliance delivery within the organisation.

You will ensure that all internal systems hold accurate and up-to-date information for:

• Rent/former arrears accounts
• Lease and Housing Management information
• Resident information
• Property and Compliance data

This is a dynamic role where you will work closely with the Asset and Housing Management Team and the Finance Team to enable proactive and effective information posting and maintain current property and compliance data. Additionally, you will support the wider Asset Management Team with administrative and system-related tasks, attend team meetings, and liaise with colleagues, which may include traveling to YMCA DLG sites.

About you: We know that great candidates may not fit all the criteria listed, or may have skills not mentioned here. If that is you, please apply and tell us about yourself.

You will have experience working in a varied administrative role, be competent in using MS Office applications and rent/payment databases, and be an effective communicator at all levels. You should be able to work independently, prioritize tasks, and have an eye for detail. Experience in reconciling data and financial information is essential. A basic understanding of the key risks, challenges, and opportunities for young people affecting their ability to pay rent, along with a basic understanding of supported housing, is also desirable.

Our workplace is committed to equity, diversity, and inclusion. If you need assistance or have questions about the application process, please contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding children and young people. Successful applicants will undertake an Enhanced DBS check, along with references and background checks.