Renewals Manager, (Spanish Speaking)

Wiz; London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading cloud security firm in London is seeking a motivated Renewal Manager to enhance customer retention and growth. This role involves managing the renewal process for several commercial customers, particularly focusing on Spanish clients. Candidates should have 2-5 years of experience in cybersecurity, excellent sales acumen, and be fluent in Spanish and English. The position offers flexibility with remote work, alongside a requirement of one day a week on-site in London.

Qualifications

• 2-5 years of related cybersecurity and renewals experience.
• Ability to work independently and as part of a team.
• Proven track record of over-achieving renewal quotas.

Responsibilities

• Handle the quote-to-close process for renewals 120 to 90 days in advance.
• Achieve or exceed quarterly revenue goals tied to customer contracts.
• Develop and maintain relationships with channel and alliance partners.

Skills

Collaboration

Sales acumen

Problem-solving

Customer-first approach

Tools

Salesforce

CPQ

IronClad

ChurnZero

Job description

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.

Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.

Summary:

Alongside Wiz's broader Sales and Customer Success teams, our Renewal Manager is playing a critical role in Wiz's customer retention and expansion strategy.

Wiz is looking for a Renewal Manager who is motivated, collaborative and process-oriented to secure up-for-renewal dollars and mitigate renewal risk.

Ideal candidates will exhibit high levels of business and sales acumen all the while maintaining a customer-first approach.

This role will support our Spanish customers and fluency in Spanish and English is essential. This role is to be based in the London area (remote working model)

What you'll do:

• Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date
• Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts
• Partner with Customer Success to assess customer health and drive the appropriate renewal solution
• Maintain and report an accurate forecast of renewals within assigned book
• Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale
• Escalate whenever appropriate to help resolve customer concerns
• Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals
• Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
• Collaborate cross functionally with Legal and Deals Desk as applicable
• Recommend and contribute to process improvements

What you'll bring:

• 2-5 related cybersecurity and renewals experience
• Ability to work independently and as part of a team
• High collaborative with ability to succeed in an entrepreneurial environment
• Proven track record of success and over-achievement of renewal quota in previous positions
• Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility
• Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience
• Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero
• Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement
• This role is remote but there is an expectation of 1 day a week on-site in our London office

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

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