Renewals Coordinator

CONNELLS GROUP; Leighton Buzzard; On-site; GBP 23,000 - 24,000; Full time

Job summary

An established industry player is seeking a Renewals Coordinator to join their dynamic Lettings Support Centre. This role offers an exciting opportunity to provide essential tenancy administration support, ensuring smooth transitions for landlords and tenants alike. You will gain valuable on-the-job training in the property industry while working in a collaborative and rewarding environment. With a focus on career progression and industry-leading training, this position is perfect for those looking to make a significant impact in a thriving sector. Join a team that values fun and teamwork while providing top-notch customer service.

Benefits

OTE up to £24,000

Industry leading training and development

Opportunities for career progression

Team incentives

Employee discounts on various products

24/7 AIG Smart Health coverage

Qualifications

• Proven customer service and administration skills.
• Strong verbal and written communication abilities.

Responsibilities

• Liaising with landlords, tenants, and branches throughout the renewal process.
• Preparing new tenancy agreements and administering periodic tenancies.

Skills

Customer Service

Administration Skills

Verbal Communication

Written Communication

IT Literacy (MS Office, Internet, Email)

Tools

MS Office

Job description

Renewals Coordinator

We’re looking for an Renewals Coordinator to complement our fantastic team in our Lettings Support Centre in Leighton Buzzard.

You will provide tenancy administration support services to branches, landlords and tenants.

What’s in it for you as our Renewals Coordinator:

1. OTE up to £23,000 - £24,000
2. Industry leading training and development
3. Opportunities for career progression
4. Collaborative, rewarding and fun environment
5. Team incentives
6. Gain valuable on-the-job training and experience in the property industry
7. Employee discounts on various products and services, including electrical and travel
8. 24/7 AIG Smart Health (including virtual GP) coverage for you and your family

Key responsibilities of our Renewals Coordinator:

1. Liaising with landlords, tenants, branches
2. Ensure the smooth transition throughout the renewal process
3. Obtaining instructions from landlords before the end of the tenancy
4. Preparing new tenancy agreements
5. Administering periodic tenancies
6. Chasing in unsigned tenancy agreements
7. Sending notification to our accounts team

Skills and experience required to be a successful Renewals Coordinator:

1. Customer Service and administration skills
2. Excellent verbal and written communication skills
3. IT literate (MS Office, internet, email systems)

Connells Group – one of the largest and most successful Estate agency and property service providers in the country – Connells offers a range of services including residential sales, lettings and mortgages. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of customer service.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.