Renewal Specialist - Dutch Speaker

Concentrix; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading customer service provider in the UK is seeking a full-time Sales Representative to demonstrate the value of products and services. This role involves engaging with customers primarily through outbound communication, achieving sales quotas, and maintaining CRM data. Ideal candidates will have strong communication skills and a mastery of product knowledge. Work-from-home opportunities are available in Northern Ireland.

Qualifications

• Demonstrated experience in customer engagement and sales.
• Ability to articulate the value of products and services.
• Proficient in using CRM systems for data management.

Responsibilities

• Sell and renew contracts for products or services.
• Provide sales forecasts on a weekly/monthly/quarterly basis.
• Manage a high volume of customer contacts daily.

Skills

Customer engagement

Sales forecasting

Product knowledge

Communication skills

CRM management

Job description

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Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

UK, Work at Home, Northern Ireland

Language Requirements:

Dutch

Time Type:

Full time