Renewables Service & Repair Engineer

Sureserve Compliance Central; Lincoln; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Uniform & mobile device

Professional qualifications support

Wellbeing programme

Annual leave

Dental/Healthcare cash plan

Cycle to Work Scheme

EV Leasing Scheme

Academy platform for development

Employee Voice Programme

Social activities for teams

Job summary

Sureserve Compliance Central is seeking a Renewables Breakdown Engineer to maintain and repair renewable energy installations across the region. You will diagnose faults, provide technical guidance, and ensure all work complies with safety standards while delivering strong customer care.

You will work closely with engineering and customer service teams, manage paperwork, coordinate with stock control, and attend on-call rosters.

Qualifications

• Experience in renewable energy heating and hot water systems is essential.
• Gas qualifications are desirable for this role.
• Valid driving license is important.
• Criminal and reference checks will be completed before starting.

Responsibilities

• Diagnose and repair faults within renewable energy central heating and hot water systems across the region.
• Provide technical support and advice to customers and colleagues.
• Maintain high levels of customer care and meet quality standards.
• Communicate progress and complete required paperwork (electronic and written).
• Ensure Health and Safety requirements and COSHH, risk assessments, and Safe Systems of Work are followed.
• Assist with stock ordering and auditing to ensure parts are available.
• Build strong client relationships and deliver high-quality service within a team.
• Adapt to changes and manage time effectively to meet deadlines.

Skills

Problem solving

Communication

Teamwork

Time management

Customer service

Driving license

Gas qualifications

Job description

The main responsibility of the Renewables Breakdown Engineer will be to provide maintenance and repair services for our renewable energy installations. This includes diagnosing and rectifying faults, providing technical support and advice, and ensuring all work is completed in line with safety standards and regulations. The role will involve close collaboration with our engineering and customer service teams, making effective communication and teamwork vital.,

• Diagnosing & repairing faults within renewable energy central heating and hot water systems across the region.
• Provide technical support and advice to customers and colleagues
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.
• Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
• To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
• This role requires a reliable professional with detailed knowledge of renewable energy systems who can manage complex problems effectively, communicate proficiently, and adapt smoothly to changes. The successful candidate will not only possess excellent time management skills and a positive attitude but also have a proven ability in delivering high quality customer service within a team environment. With a friendly and professional attitude, you will build strong relationships with our clients and their tenants, ensuring all works meet the required standards.
• Experience in renewable energy heating and hot water systems is essential for this role
• Skilled at problem solving & decision making
• Gas qualifications are desirable for this role.
• It is important that we complete all the appropriate criminal and reference checks before you start working with us.
• Valid Driving License
  Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients

Working hours are:

• 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs, 1 hour for lunch daily.

Call out rota available to go on doing evenings & weekend work to support other teams.

What We Offer:

• Company vehicle and fuel card
• Uniform & mobile device
• Support provided for professional qualifications
• Employee wellbeing programme, occupational health support, telephone support- counselling for staff
• Service level awarded annual leave
• Enhanced maternity & paternity packages
• Dental/Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender Equality Working Group
• Sureserve Academy- a platform for development, career progression
• Employee Voice Programme
• Social activities for all of our Teams
• Sureserve Legends- celebrating the fantastic ways in which our employees live our values.