Renewables Service & Repair Engineer

SURE SERVE UK LTD; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Uniform

Support for professional qualifications

Employee wellbeing programme

Service-level annual leave

Enhanced maternity and paternity packages

Dental/healthcare cash plan

Cycle to Work Scheme

Electric Vehicle Leasing Scheme

Job summary

SURE SERVE UK LTD is seeking a Renewables Breakdown Engineer to provide maintenance and repair services for renewable energy installations in Birmingham. This role involves diagnosing faults, providing technical support, and ensuring compliance with safety standards.

The ideal candidate will have experience in renewable energy systems, strong communication skills, and a friendly attitude to foster client relationships. Comprehensive support and benefits are provided, ensuring employee wellbeing and professional growth.

Qualifications

• Experience with renewable energy heating and hot water systems is essential.
• Gas qualifications are desirable.
• Valid driving licence required.

Responsibilities

• Diagnose and repair faults within renewable energy systems.
• Provide technical support to customers and colleagues.
• Maintain high levels of customer care.

Skills

Problem solving

Communication

Customer care

Team collaboration

Job description

Renewables Breakdown Engineer

Renewables Breakdown Engineer – a role that involves providing maintenance and repair services for our renewable energy installations across the region. The position requires diagnosing and rectifying faults, providing technical support and advice, and ensuring all work meets safety standards and regulations. Strong communication and collaboration with engineering and customer‑service teams are essential.

Key Responsibilities

• Diagnose and repair faults within renewable energy central heating and hot water systems.
• Provide technical support and advice to customers and colleagues.
• Maintain high levels of customer care in interactions with clients and tenants.
• Communicate work updates and progress, completing required paperwork electronically and manually.
• Adhere to Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records.
• Comply with stock ordering and auditing procedures to ensure parts availability.

Key Requirements & Attributes

• Friendly and professional attitude, building strong relationships with clients and tenants.
• Experience with renewable energy heating and hot water systems is essential.
• Skilled in problem solving and decision making.
• Gas qualifications are desirable.
• Valid driving licence.
• Completion of appropriate criminal and reference checks before starting.

Working Hours

5 days per week (Mon – Fri) 8 am to 5 pm – 40 hours, 1 hour lunch each day.

What We Offer

• Company vehicle and fuel card.
• Uniform and mobile device.
• Support for professional qualifications.
• Employee wellbeing programme, occupational health support and telephone counselling.
• Service‑level annual leave.
• Enhanced maternity and paternity packages.
• Dental/healthcare cash plan.
• Cycle to Work Scheme.
• Electric Vehicle Leasing Scheme.
• Gender Equality Working Group.
• Sureserve Academy – platform for development and career progression.
• Employee Voice Programme.
• Social activities for all teams.
• Sureserve Legends – celebrating employee values.

Equality, Diversity and Inclusion

Sureserve is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

As part of our commitment to inclusivity, reasonable adjustments are offered throughout the recruitment process for individuals who may require them.

Successful applicants will be subject to eligibility checks, including the right to work in the UK and DBS checks.