Renewable Energy Sales Support Specialist

Reymas Group; Cheltenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Reymas Group, a fast-growing British renewable energy technology manufacturer, is seeking a Business and Sales Support Administrator to join the Cheltenham area. You will support sales and wider business operations, processing customer orders and maintaining records in a busy commercial environment.

Regular contact with residential and trade customers, wholesalers, installers and suppliers will require clear communication and proactive problem solving.

Qualifications

• Demonstrated experience in administration, sales support or order processing.
• Organise work effectively with strong attention to detail and deadlines.
• Clear, professional communication by phone, email and in person.
• Proficient in Microsoft Office and CRM systems.
• Experience with HubSpot or similar CRM is an advantage; knowledge of Xero/ERP is an advantage.
• Interest in renewable energy or product-led business environments.

Responsibilities

• Process customer purchase orders accurately and progress them through stages.
• Maintain clear order records and inform customers of updates.
• Support the sales team with day-to-day administration and customer requirements.
• Respond professionally to enquiries from residential and trade customers, wholesalers and installers.
• Maintain accurate CRM and business records for customers, suppliers and opportunities.
• Manage electronic files and ensure documentation is organized and retrievable.
• Communicate with internal teams, suppliers and stakeholders.
• Conduct supplier and product research when required.
• Monitor quality measures and KPIs; prepare updates and reports for sales/ops teams.
• Support marketing admin and CRM activity where needed.
• Assist departments with admin projects and improvement initiatives.
• Identify practical improvements to administrative processes and customer support.
• Contribute to the smooth running of the wider business.

Skills

Administration experience

Order processing

Attention to detail

Prioritisation

Communication

Microsoft Office

Team collaboration

Proactive problem solving

Independent working

Renewable energy interest

Tools

HubSpot CRM

Xero/ERP systems

Job description

Reymas Group, a fast-growing British renewable energy technology manufacturer, is seeking a Business and Sales Support Administrator to join the Cheltenham area. You will support sales and wider business operations, processing customer orders and maintaining records in a busy commercial environment.

Regular contact with residential and trade customers, wholesalers, installers and suppliers will require clear communication and proactive problem solving.