Renal Unit Ward Administrator

St Charles Dialysis Centre; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading healthcare unit as a ward administrator, playing a critical role in clerical support and patient interaction. This full-time position offers opportunities for personal development in a collaborative environment focused on clinical excellence. Ideal for individuals seeking to enhance their careers while contributing to exceptional patient experiences.

Benefits

Career development opportunities

Flexible working hours

Staff recognition scheme

Optional benefits like Cycle to Work and car lease schemes

Membership options for onsite leisure facilities

Qualifications

• Good educational standard with GCSEs in English and Maths or equivalent.
• Demonstrable customer service and clerical experience required.
• Experience working in a healthcare setting preferred.

Responsibilities

• Provide clerical and reception support to the unit.
• Maintain accurate patient information on Trust information systems.
• Deliver excellent customer service to visitors and staff.

Skills

Customer service

Clerical skills

Basic computer literacy

Education

GCSE in English and Maths, or equivalent

Medical terminology

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Windows

Job description

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Fast forward your career by joining our Renal Satellite Haemodialysis Unit based at St Charles Dialysis unit that is full of opportunities. We offer a variety of training within this speciality and there are on-going opportunities for self-development.

We have a 1 Full Time (37.5hrs) position available. The successful applicant will join our established nurse led team. By becoming a ward administrator, you will lead on administrative duties and you will play an integral role in maintaining and developing a centre of clinical excellence and work in an environment that meets the needs of both clients and team members. The successful candidate is expected to be flexible and able to accommodate the service needs.

Main duties of the job

• To provide effective and efficient clerical and reception support to a designated unit, ensuring that administration processes meet the needs of all service users
• Effective delivery of clerical and reception duties on the unit.
• Input and maintenance of accurate patient information on Trust information systems
• Provision of excellent customer service to members of the public and staff who visit or contact the unit
• Contribution to positive patient experiences.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

• Good educational standard of at least GCSE in English and Maths, or equivalent
• Medical terminology

Experience

• Demonstrable customer service experience
• Previous clerical experience
• Previous experience of working in hospital or NHS setting
• Experience with information databases
• Experience dealing with people in a healthcare or other stressful environments

Skills

• Basic computer literacy
• Clerical skills
• Microsoft Windows, Microsoft Excel, Microsoft Outlook

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

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