Removals Sales Consultant

Red Recruits; England; On-site; GBP 40,000; Full time

Job summary

An established industry player is seeking a motivated Removals Sales Consultant to enhance customer experiences and drive sales growth. In this dynamic role, you will engage directly with customers, providing tailored support and product recommendations. Your expertise in sales and customer service will be crucial in meeting sales targets and building strong relationships. This position offers a competitive salary of up to £40,000, along with commission opportunities, in a supportive environment that values your contributions. If you have a passion for sales and a background in the removals industry, this is the perfect opportunity for you.

Qualifications

• 3+ years of sales and customer service experience in the Removals/Relocation industry.
• Ability to work independently and within a team.

Responsibilities

• Engage with customers to guide them through the purchasing process.
• Meet or exceed sales targets and maintain customer relationships.

Skills

Sales Expertise

Customer Service Skills

CRM Systems Navigation

Organisational Skills

Communication Skills

Tools

Sales Tools

CRM Systems

Job description

Our Clients, award-winning removals and storage providers worldwide, are currently looking to appoint an experienced Removals Sales Consultant to join their team in Suffolk.

Reporting to the Director of Sales and working with colleagues, external suppliers, and subcontractors, as Removals Sales Consultant, you will be engaging directly with customers, guiding them through the purchasing process, addressing enquiries, and ensuring a seamless customer experience. You will also be required to leverage sales expertise to meet and exceed sales targets, build strong customer relationships, and contribute to the company's overall growth.

Removals Sales Consultant duties include:

• Respond to inbound enquiries (via phone, email, or chat) from potential customers, providing personalised support and product recommendations
• Identify customer needs, match them with suitable products or services
• Follow up all quotations to effectively close sales
• Build rapport and trust with customers to ensure a positive buying experience
• Meet or exceed individual and team sales targets and key performance indicators (KPIs)
• Maintain an up-to-date understanding of product features, pricing, and promotions to provide accurate information to customers
• Navigate CRM systems and sales tools to track customer interactions, sales progress, and follow-ups
• Provide feedback to the marketing and product teams regarding customer preferences, pain points, and potential improvements
• Attend monthly sales meetings to report personal sales
• Handle customer concerns with professionalism and resolve issues to ensure satisfaction

We are keen to speak with self-motivated people who have at least 3 years of sales and customer service experience within the Removals/Relocation industry, with domestic, European, and international knowledge being a distinct advantage. Candidates must be able to work independently and within a team, have excellent customer service skills as well as strong administration and organisational skills.

In return, the successful Removals Sales Consultant will be offered up to £40,000 in line with skills and experience, plus commission.

Contact us today.

[e-mail]

0203 906 6020