Removals Assistant Manager

JR United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK removals and storage industry is seeking a proactive Removals Assistant Manager for their Leeds branch. The role involves overseeing operations, managing logistics, and ensuring excellent customer service. Ideal candidates will have experience in the removals sector and strong leadership skills, contributing to a dynamic and fast-paced environment.

Qualifications

• Minimum 2 years in removals/logistics preferred.
• Previous supervisory or assistant management experience desirable.
• Valid driver’s license required.

Responsibilities

• Oversee daily branch operations and coordinate removal teams.
• Plan and dispatch vehicles for removals.
• Ensure compliance with health and safety regulations.

Skills

Attention to detail

Leadership

Organizational skills

Problem-solving

Interpersonal skills

Education

Transport Manager Certificate of Professional Competence (CPC)

Tools

Microsoft Office

Logistics software (TMS, CRM)

Job description

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Removals Assistant Manager, leeds, west yorkshire

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Client:

RELOcruitment Ltd

Location:

leeds, west yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Our client is a stalwart of the UK Removals and Storage Industry—a multi-branch, long-term BAR member with a great reputation for quality. They are seeking a proactive and organised Assistant Branch Manager to support daily operations within the Leeds branch.

This role involves overseeing moving crews, coordinating transportation and storage logistics, ensuring high-quality customer service, and supporting the branch manager with team leadership, compliance, and process improvement. The ideal candidate will have hands-on experience in the removals, transportation, or logistics sector, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities:

• Assist the Branch Manager in overseeing day-to-day branch operations.
• Supervise and coordinate removal teams, drivers, and logistics staff to ensure timely and efficient service.
• Plan, schedule, and dispatch vehicles and personnel for household, office, and commercial removals.
• Conduct site surveys and risk assessments for removal jobs when required.
• Manage inventory and storage logistics, ensuring proper handling and documentation.
• Processing weekly wages to head office.
• Completing and sending client invoices.
• Credit control for the branch.
• Provide excellent customer service, handling escalated customer issues and complaints professionally.
• Ensure compliance with health and safety regulations, transport laws, and company policies.
• Monitor and improve operational efficiency, cost control, and team performance.
• Assist in training, mentoring, and evaluating staff.
• Maintain accurate records of removals, deliveries, vehicle usage, and incident reports.
• Support the Branch Manager with administrative duties, reporting, and audits.

Skills & Qualifications:

• Exceptional attention to detail
• Proven experience in the removals, logistics, or transportation industry (minimum 2 years preferred).
• Previous supervisory or assistant management experience is desirable.
• Strong leadership and team coordination skills.
• Excellent organizational and problem-solving abilities.
• Good working knowledge of logistics planning, vehicle routing, and storage procedures.
• Familiarity with health and safety practices in a transport/removals setting.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office and logistics software (TMS, CRM, etc.).
• Valid driver’s license (commercial license preferred).

Working Conditions:

• On-site and field-based work, including occasional lifting or assisting with removals.
• May involve early mornings, late evenings, or weekends depending on job schedules.
• Fast-paced environment with a need for flexibility and adaptability.

Preferred Qualifications:

• Transport Manager Certificate of Professional Competence (CPC) – Desirable, Client willing to train the right person.
• First Aid or Health & Safety certification