Remote Zoho Implementation Consultant

Mason & Co; United Kingdom; Remote; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Fully remote working

Varied client projects across Zoho

Opportunity to influence practical Zo​

Job summary

Mason & Co IT Consultancy LTD is seeking a Zoho Implementation Consultant to translate business requirements into practical, well-connected Zoho solutions. The role is fully remote and involves discovery, configuration, testing, training and go-live support for diverse client projects.

You will tailor Zoho CRM and Zoho One apps, map data, and collaborate with developers on integrations while communicating progress clearly to stakeholders.

Qualifications

• Practical experience implementing Zoho CRM and other Zoho applications.
• Experience taking business software implementations from discovery through to go-live.
• Strong requirements gathering, process mapping and stakeholder communication skills.
• Confidence configuring workflows, permissions, layouts and reports.
• Experience supporting data migration and validating migrated records.
• Ability to explain technical concepts clearly to non-technical users.
• A structured approach to testing, documentation and delivery.
• Ability to manage competing priorities and work independently in a remote environment.

Responsibilities

• Run discovery workshops to understand client objectives, processes and operational challenges.
• Translate requirements into clear process maps, solution designs and implementation plans.
• Configure Zoho CRM and other Zoho One applications, including layouts, permissions, workflows and reporting.
• Plan and support data migration, including field mapping, cleansing and validation.
• Work with developers on integrations and custom functionality where native features do not meet an agreed requirement.
• Coordinate testing and support clients through user acceptance testing.
• Deliver training, documentation and practical guidance for users and administrators.
• Support go-live, resolve implementation issues and identify opportunities for improvement.
• Communicate progress, dependencies and risks clearly throughout delivery.

Skills

Zoho CRM

Zoho One

Requirements gathering

Stakeholder communication

Workflow configuration

Permissions

Layouts & reports

Testing

Training & go-live

Tools

Zoho Creator

Zoho Flow

Zoho Analytics

Deluge

API integrations

Job description

Mason & Co IT Consultancy LTD is seeking a Zoho Implementation Consultant to translate business requirements into practical, well-connected Zoho solutions. The role is fully remote and involves discovery, configuration, testing, training and go-live support for diverse client projects.

You will tailor Zoho CRM and Zoho One apps, map data, and collaborate with developers on integrations while communicating progress clearly to stakeholders.