Remote Veterinary Phone Triage Nurse (RVN)

Veteris; United Kingdom; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

VDS cover

RCVS fees after probation

Job summary

Veteris is a veterinary company offering remote, full-time roles across the UK. The position is for a Registered Veterinary Nurse (RVN) working remotely, with ECC experience a plus, and a strong emphasis on calm, proactive communication with clients about their pets.

You must be RCVS-registered, have at least two years in practice, and possess a reliable home setup (PC/laptop and broadband). The role supports two teletriage teams and requires UK RVN qualification to work from anywhere in the UK.

Qualifications

• Fully qualified and registered with the RCVS with at least 2 years of experience in practice.
• Must have a good PC or laptop and reliable broadband to work from home.
• Excellent communicators and problem-solvers with a calm and reassuring manner.

Responsibilities

• Answering phone calls and emails.
• Coordinating the mobile vet and hospital teams.
• Ensuring excellent communication with clients before and after appointments.
• Being a thoughtful and proactive colleague.

Skills

RCVS registered

2+ years experience

ECC experience

Phone triage

Job description

Veteris is a veterinary company offering remote, full-time roles across the UK. The position is for a Registered Veterinary Nurse (RVN) working remotely, with ECC experience a plus, and a strong emphasis on calm, proactive communication with clients about their pets.

You must be RCVS-registered, have at least two years in practice, and possess a reliable home setup (PC/laptop and broadband). The role supports two teletriage teams and requires UK RVN qualification to work from anywhere in the UK.