Remote UK Customer Support Specialist

CV-BRIDGE LTD; United Kingdom; Remote; GBP 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Remote work

Experience in CS

Digital workflows

Skills development

Zusammenfassung

CV-BRIDGE LTD is seeking a Customer Service Representative to join a remote UK-based team. You will handle customer inquiries, provide clear information, and resolve issues while maintaining high service standards.

The role emphasizes strong communication, problem-solving, and organisational skills, with the flexibility to work independently from home and progress in a digital support environment.

Qualifikationen

• Strong written and verbal communication skills.
• Customer-focused approach.
• Good problem-solving and organisational skills.
• Strong attention to detail.
• Comfortable using online systems and Microsoft Office.
• Ability to manage priorities and work independently remotely.
• Previous customer service, retail, hospitality, administration or client-facing experience is beneficial.

Aufgaben

• Respond to customer enquiries professionally and efficiently.
• Provide clear information and practical support.
• Resolve customer issues and elevate where appropriate.
• Maintain accurate customer records and update internal systems.
• Manage multiple enquiries while maintaining service quality.
• Communicate with customers through phone, email and digital channels.
• Follow customer service procedures and quality standards.

Kenntnisse

Written communication

Verbal communication

Problem solving

Organisational skills

Attention to detail

Microsoft Office

Remote work

Customer-focused

Customer service

Tools

Microsoft Office

Jobbeschreibung

CV-BRIDGE LTD is seeking a Customer Service Representative to join a remote UK-based team. You will handle customer inquiries, provide clear information, and resolve issues while maintaining high service standards.

The role emphasizes strong communication, problem-solving, and organisational skills, with the flexibility to work independently from home and progress in a digital support environment.