Remote Travel Concierge | Flexible Hours & Training

Elevationtravelpartners; Kingston; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling options

Training and ongoing guidance

Opportunities for professional development

Supportive team environment

Job summary

A travel service provider is seeking a remote Travel Representative to assist clients before, during, and after their trips. You will communicate via email and phone, help manage reservations, and provide essential travel information, ensuring a smooth experience for travelers. Ideal candidates will have strong communication skills and some customer service experience. The position offers flexible scheduling, training, and a supportive team environment.

Qualifications

• Customer service experience preferred, especially in hospitality or travel.
• Excellent communication and interpersonal skills.
• Organized and comfortable managing multiple requests.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication skills

Customer service experience

Organizational skills

Ability to learn systems quickly

Interest in travel

Job description

A travel service provider is seeking a remote Travel Representative to assist clients before, during, and after their trips. You will communicate via email and phone, help manage reservations, and provide essential travel information, ensuring a smooth experience for travelers. Ideal candidates will have strong communication skills and some customer service experience. The position offers flexible scheduling, training, and a supportive team environment.