Remote Travel Concierge | Flexible Hours & Training

Elevationtravelpartners; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling options

Training and ongoing guidance

Opportunities for professional development

Supportive team environment

Job summary

A travel services company is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. This remote role requires excellent communication skills, and customer service experience is preferred. Responsibilities include managing travel-related requests and ensuring a smooth experience for travelers. Flexible scheduling options and ongoing training are part of the offering, making it an ideal opportunity for those interested in travel while working in a supportive team environment.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred, hospitality or travel helpful.
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interested in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication and interpersonal skills

Customer service experience

Organizational skills

Ability to manage multiple requests

Job description

A travel services company is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. This remote role requires excellent communication skills, and customer service experience is preferred. Responsibilities include managing travel-related requests and ensuring a smooth experience for travelers. Flexible scheduling options and ongoing training are part of the offering, making it an ideal opportunity for those interested in travel while working in a supportive team environment.