Remote Travel Advisor

Sweetcarolinatravels; Bristol; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

A travel agency in the UK is seeking a motivated individual to engage with clients for booking inquiries and provide support throughout their travel experience. You will enjoy remote work flexibility, exclusive travel perks, and professional development opportunities. Ideal candidates will have strong communication skills, experience in customer service within travel or hospitality, and a genuine love for travel. Join us in delivering exceptional service and creating unforgettable journeys.

Qualifications

• Experience in travel, tourism, or hospitality is preferred.
• Must have strong organizational and follow-through habits.
• Quick to adapt to new booking systems and tools.

Responsibilities

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates and special requests.
• Provide insights on destinations, travel documents, and agency procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and commitment to satisfaction.

Skills

Strong written and verbal communication skills

Customer service experience

High attention to detail

Tech-savvy

Love for travel

Job description

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

• Support travelers with booking updates, modifications, cancellations, and special requests.

• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

• Follow up to confirm trip details and gather feedback post-travel.

• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

• Exclusive travel perks and access to industry-only discounts.

• Professional development through ongoing training, mentorship, and team support.

• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.

• Experience in customer service—ideally in travel, tourism, or hospitality.

• High attention to detail with strong organizational and follow-through habits.

• Tech-savvy and quick to adapt to new systems and booking tools.

• A genuine love for travel and helping others design unforgettable journeys.