Remote Training and Support Coach (Trainee)

Amlhub; United Kingdom; Remote; GBP 21,000 - 32,000; Full time

Job summary

Join a dynamic and growing support team as a Training and Support Coach, where you will provide essential Anti-Money Laundering (AML) training and coaching to clients. This role offers a unique opportunity to develop a diverse skill set through interactive training sessions and direct client support. With a focus on building strong relationships and enhancing client knowledge of AML legislation, you will play a crucial role in ensuring compliance and fostering a collaborative environment. If you're energetic, self-motivated, and eager to learn, this permanent full-time position is perfect for you!

Qualifications

• Experience in training or coaching others, especially in software applications.
• Knowledge of Anti-Money Laundering legislation is essential.

Responsibilities

• Deliver live training sessions to clients and provide support on AML legislation.
• Assist clients with AML procedures and maintain training schedules.
• Build effective relationships with client firms and contribute to software development.

Skills

Positive attitude

Self-motivated

Rapid learning capabilities

Attention to detail

Effective communication

Trustworthy

Team player

Education

HNC/Level 4 Qualification

Training or Coaching Qualification

AML training or qualification

Job description

For more information or enquiries about our job openings ...

We'd love to hear from you:
[phone]

Overview

This is a great opportunity to join our small but growing support team to provide Anti-money laundering (AML) online training and coaching to our client firms.

It is not a requirement that you currently know about AML legislation and procedures as a three month intensive training period is planned to support you to get up to speed.

This will be a permanent full time position. Starting Salary £21,000 per annum. Post training salary £26,000 – £32,000 per annum (dependent on skills and experience).

Instructions for applicants

If you think you might be who we are looking for, please email [e-mail] with a covering letter and CV (please send this as a single PDF containing both) responding to the person specification including why you think you might be a good fit for our company. We actively encourage you to tell us a bit about yourself and will be delighted to receive applications which stand out. We will not accept applications on paper.

Everything you need is included in the Job Application Pack (PDF format).

We want to hear from you in person. We regret that if your application is made via a recruitment agency it will not be considered.

Role Overview

As a Training and Support Coach, you will have three distinct roles within the organisation, and your time will be split amongst them depending on demand. Each role should develop your skills and cross-pollinate from one to the next to give you a well-rounded skillset and a varied working week.

Day to Day responsibilities

• Delivering live and interactive training sessions to both new and existing clients
• Providing punctual support and advice to staff of client firms both on AML legislation and the functioning of our AML software
• Assisting client firms with AML procedures
• Keeping an accurate and up-to-date calendar of all training and coaching appointments
• Liaising with clients to agree timetables for training
• Building and maintaining trusting and effective relationships with staff of client firms
• Building and maintaining internal and external support documentation
• Keeping up to date with our software and new features
• Building and maintaining an in-depth knowledge of AML/Compliance legislation
• Contributing to the development of our software and processes

Person Specification

SKILLS AND ATTRIBUTES

ESSENTIAL

Positive attitude, energetic and a team player

✓

Self-motivated and impeccably organised

✓

Rapid learning capabilities

✓

Excellent attention to details and accuracy

✓

Ability to break down and explain complex information effectively

✓

Honest, trustworthy and respectful of confidential information

✓

Happy working in a flexible SME environment

✓

EDUCATION AND QUALIFICATIONS

ESSENTIAL

HNC/Level 4 Qualification or higher

✓

Training or Coaching Qualification

✓

AML training or qualification

✓

EXPERIENCE AND KNOWLEDGE

ESSENTIAL

Provision of training or coaching to others

✓

Training others in the use of software applications online

✓

Experience working in the Legal or Financial Sector

✓

Experience of using online applications

✓

Sound knowledge of Anti-Money Laundering Legislation

✓

Clean criminal record

✓

Experience working on a helpdesk/support team

✓

Customer Due Diligence or Know Your Client knowledge