Remote Telemarketing Executive – Mortgage Magic™

Jobspaddy; United Kingdom; Remote; GBP 20,000 - 30,000; Full time

Job summary

Jobspaddy is seeking a customer service representative to manage inbound and outbound calls, provide information on services, and exceed sales targets. Candidates should demonstrate strong communication skills and a proactive approach. The position offers a competitive salary, training, and the possibility of a permanent role after probation.

Benefits

Competitive salary

Initial training

Permanent position after successful probation

Qualifications

• Previous sales or customer service experience is preferred.
• Self-motivated and proactive.
• Experience with CRM software and phone systems is a plus.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Provide information about products and services.
• Upsell and cross-sell services to generate sales leads.

Skills

Communication

Problem-Solving

Organizational

Interpersonal Skills

Time Management

Tools

CRM Software

Job description

Social network you want to login/join with:

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Client:

Jobspaddy

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f5ae8f1cdcdc

Job Views:

20

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Responsibilities

• Handle inbound and outbound customer calls in a professional and courteous manner
• Provide information about our products and services to potential and existing customers
• Upsell and cross-sell our services to customers to generate sales leads
• Meet or exceed sales targets on a consistent basis
• Document customer interactions and record details of inquiries, complaints, or comments
• Identify and escalate priority issues to the appropriate person or department
• Follow up with users/learners to ensure their issues have been resolved to their satisfaction
• Perform other duties as assigned by management

Qualifications

• Excellent proficiency in English across all spectrum
• Strong communication and interpersonal skills
• Previous sales or customer service experience is preferred but not required
• Excellent phone etiquette and active listening skills
• Strong organizational, problem-solving, and analytical skills
• Ability to work well under pressure and handle challenging situations calmly and constructively
• Effective time management and multi-tasking abilities
• Self-motivated, proactive, and collaborative
• Experience with CRM software and phone systems is a plus

We follow a Bring-your-own-device (BYOD) policy, so candidates must have their own standard hardware setup:

• Windows 10 or macOS Big Sur
• Intel i5 or AMD A8 processor
• 8GB RAM
• 100GB+ free hard drive space
• High-quality headphones with microphone

What we offer:

• Competitive salary
• Initial training
• Permanent position after a successful probationary period