Remote Tech Operations Manager

HireLATAM; United Kingdom; Remote; GBP 45,000 - 60,000; Full time

Job summary

A technology solutions provider is seeking a Tech Operations Specialist to manage and optimize their tech stack across various platforms. This fully remote role requires 2-4 years of experience in Tech Operations and familiarity with tools like Go High Level, Monday.com, and Zapier. Ideal candidates will have strong problem-solving skills and a detail-oriented mindset, contributing to critical business functions across teams.

Benefits

Competitive compensation

Flexible work hours

Ownership over tech systems

Qualifications

• 2–4+ years in Tech Ops, Systems Admin, or CRM/ATS management.
• Experienced with Go High Level, Monday.com, Gusto, and LastPass.
• Familiar with low-code/no-code automation tools like Zapier or Make.com.

Responsibilities

• Own admin setup and optimization across key platforms.
• Manage CRM workflows and automation.
• Support recruiting with applicant tracking system setup.

Skills

Tech Operations management

CRM/ATS management

Low-code/no-code tools

Problem-solving

Workflow documentation

Tools

Go High Level

Monday.com

Gusto

LastPass

Zapier

Job description

Job Overview

The Tech Operations Specialist will serve as the systems owner, integrator, and optimization lead across all platforms powering the business. You will be responsible for managing and refining our tech stack—from CRM workflows to HR tool integrations that support hiring, onboarding, and sales operations. This role is for someone who loves solving workflow challenges, thrives in no-code/low-code environments, and wants to own backend systems that create real business results. You’ll work cross-functionally with leadership, HR, sales, and recruiting to ensure our internal infrastructure is running at top speed.

Responsibilities

• Own admin setup, optimization, and user support across all key platforms
• CRM/ATS: Go High Level
• Collaboration & File Management: Microsoft 365, Dropbox, LastPass
• Operations & Payroll: Gusto, DocuSign, Monday.com, Balto, Five9
• Build, manage, and optimize CRM workflows, automation rules, and reporting dashboards
• Troubleshoot user issues and execute system updates or configuration changes
• Support Recruiting with applicant tracking logic and hiring funnel setup
• Use Zapier and native integrations to automate tasks and connect data across platforms
• Document platform usage SOPs and train internal users on new features or tools
• Manage permissions, user setup, and tech hygiene for compliance
• Research and recommend new tools as the business scales

Qualifications, Skills and Key Competencies

• 2–4+ years in Tech Ops, Systems Admin, or CRM/ATS management
• Experienced with Go High Level, Monday.com, Gusto, and LastPass
• Familiar with low-code/no-code automation tools like Zapier or Make.com
• Confident documenting workflows and training others on system use
• Strong problem-solver with a detail-oriented, tech-first mindset
• Excited to support cross-functional teams through platform enablement
• Bonus points for EOS/Traction operations familiarity

Compensation, Benefits & Perks

• Competitive compensation with performance-based growth
• Fully remote role with flexible work hours
• Direct ownership over tech stack and systems roadmap
• High-impact work that supports every function of the business
• Entrepreneurial culture focused on scaling with intention and integrity

Key Success Metrics

• System uptime and user issue resolution time
• CRM and workflow automation efficiency
• Onboarding automation and hiring funnel performance
• Speed of new system implementation and adoption
• Internal user satisfaction and training outcomes
• Documentation completeness and ease-of-use

Application Disclaimer: Please Read Before Proceeding

To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.

Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.

Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.

Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.

Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication.

We appreciate your interest and look forward to reviewing your application!