Remote Team Manager, Banking Operations & CI Leader

Lloyds Banking Group; City of Edinburgh; Remote; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Discounts on shopping

28 days holiday + bank holidays

Job summary

Lloyds Banking Group in the UK is seeking a Team Manager for Banking Operations within the LBCM New York Operational Support stream. The role, fully remote, supports the US working day and UK hours, and involves leading a team in delivering accurate service while adhering to bank processes and regulations.

You will mentor staff, implement robust controls, and drive continuous improvement across Lending and Trade services. Training is provided to strengthen processes and customer outcomes.

Qualifications

• Experience of developing teams and engaging colleagues.
• Strong knowledge of working within Lending and Trade Operations and delivering Continuous Improvement methodologies.
• Using Continuous Improvement tools, including AI, to progress towards a customer-focused elite organisation.

Responsibilities

• Support planning, co-ordination, and control of resources across a team to ensure timely, accurate and compliant services.
• Develop, mentor, and appraise direct reports to improve knowledge and effectiveness.
• Drive KPIs in Quality, Cost and Delivery and ensure regulatory compliance.

Skills

Team development

Lending operations

Trade operations

Continuous Improvement

AI in CI

Job description

Lloyds Banking Group in the UK is seeking a Team Manager for Banking Operations within the LBCM New York Operational Support stream. The role, fully remote, supports the US working day and UK hours, and involves leading a team in delivering accurate service while adhering to bank processes and regulations.

You will mentor staff, implement robust controls, and drive continuous improvement across Lending and Trade services. Training is provided to strengthen processes and customer outcomes.