Remote Team Lead, Global Client Delivery

Labcorp; Harrogate; Remote; GBP 65,000 - 90,000; Full time

Job summary

Labcorp is seeking a remote Team Manager, Client Delivery - Central Labs Services to join our UK team. The role focuses on supervising day-to-day operations, driving continuous improvement, and delivering high-quality client services across the Central Labs portfolio.

The ideal candidate will have strong leadership experience, English fluency, and a track record of managing performance and client expectations in a global setting. This position offers a remote work setup within the United Kingdom.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of customer leadership experience.
• Bachelor's degree preferred.

Responsibilities

• Supervise day-to-day operations of the team and ensure service levels are met.
• Grow and develop team through performance objectives and evaluations.
• Monitor and improve quality, productivity, and client satisfaction across projects.
• Lead client relationship activities and coordinate with global teams to remove barriers.
• Ensure proper use of SOPs, budgeting, and risk management across projects.

Education

High School Diploma

Bachelor's degree

Job description

Labcorp is seeking a remote Team Manager, Client Delivery - Central Labs Services to join our UK team. The role focuses on supervising day-to-day operations, driving continuous improvement, and delivering high-quality client services across the Central Labs portfolio.

The ideal candidate will have strong leadership experience, English fluency, and a track record of managing performance and client expectations in a global setting. This position offers a remote work setup within the United Kingdom.