Remote Salesforce & Programme Operations Specialist

HelloKindred; United Kingdom; Remote; GBP 32,000 - 52,000; Full time

Job summary

HelloKindred is seeking a Salesforce Administrator to support CRM data quality and event-related data management for a remote, UK-based programme. The role focuses on maintaining records, managing campaigns, and enabling automated follow-ups across virtual and in-person events.

Ideal candidates will have hands-on Salesforce experience, strong administrative skills, and the ability to work independently in a remote setting while collaborating with the programme team to meet deadlines.

Qualifications

• Hands-on Salesforce experience is essential.
• Experience updating CRM records and managing campaign/event data.
• Strong administrative and organisational skills with attention to detail.
• Experience managing a shared inbox and responding to stakeholders.
• Ability to work remotely and meet deadlines.

Responsibilities

• Maintain and update contact records, campaign information, and event-related data within Salesforce.
• Create and update contacts, manage attendance statuses, and ensure records are accurate and complete.
• Maintain event campaign records and ensure attendee information is correctly captured.
• Update post-event attendance records to trigger automated follow-up communications.
• Identify and correct duplicate, outdated, or incomplete records.
• Investigate missing information and ensure CRM records meet internal data quality requirements.
• Support the consistent use of Salesforce processes and workflows across the programme.

Skills

Salesforce

CRM management

Data quality

Event data

Remote work

Tools

Salesforce CRM

Job description

HelloKindred is seeking a Salesforce Administrator to support CRM data quality and event-related data management for a remote, UK-based programme. The role focuses on maintaining records, managing campaigns, and enabling automated follow-ups across virtual and in-person events.

Ideal candidates will have hands-on Salesforce experience, strong administrative skills, and the ability to work independently in a remote setting while collaborating with the programme team to meet deadlines.