Remote Renewals Account Manager - Mid‑Market

Atlassian Corp.; Greater London; Hybrid; GBP 45.000 - 65.000; Vollzeit

Zusammenfassung

Atlassian, a distributed-first company, invites you to join the Renewals team to maximize revenue retention for mid-market customers. You will engage via phone, video, and email, helping customers stay healthy and loyal across Atlassian’s software suite.

You will lead renewal strategies, verify pricing and licenses, and uncover expansion opportunities while collaborating with account teams and partners to support strategic planning and growth.

Qualifikationen

• 3+ years of experience in account management or software renewals.
• Proven ability to build relationships over phone and video.
• Track record of meeting or exceeding performance goals.

Aufgaben

• Nurture customer relationships throughout the renewal lifecycle.
• Manage renewals across multiple products and regions.
• Identify cross-sell and up-sell opportunities during renewals.
• Maintain a healthy pipeline and accurate customer data in internal systems.

Jobbeschreibung

Atlassian, a distributed-first company, invites you to join the Renewals team to maximize revenue retention for mid-market customers. You will engage via phone, video, and email, helping customers stay healthy and loyal across Atlassian’s software suite.

You will lead renewal strategies, verify pricing and licenses, and uncover expansion opportunities while collaborating with account teams and partners to support strategic planning and growth.