Remote Product Specialist: AI for Local Government

ICS.AI; Basingstoke; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Remote within UK

Travel to client sites

£100 monthly WFH allowance

Healthcare plan

Pension

25 days holiday

Professional development support

Job summary

ICS.AI is seeking a Product Specialist to own one core product. You’ll turn client needs into precise specs, maintain the sprint-ready backlog in Azure DevOps and craft user stories with acceptance criteria for confident delivery.

You’ll collaborate with Delivery, Engineering and Product teams, leveraging AI prototyping to validate solutions and produce clear documentation, guides and release notes while aligning with GTM messaging.

Qualifications

• Hands‑on experience managing an Agile backlog and taking part in sprint ceremonies, typically gained as a Product Owner, Business Analyst or in a similar technology, AI or software role.
• Strong written communication, with the ability to translate complex requirements into clear user stories, acceptance criteria and specifications.
• Confidence using AI prototyping and requirements tools, including vibe‑prototyping platforms.
• A structured, detail‑focused approach to documentation and backlog management.
• The ability to work effectively across technical and non‑technical stakeholders.
• Knowledge of GenAI, large language models, retrieval‑augmented generation and agentic AI—including a practical understanding of what AI agents can and cannot do.
• A practical understanding of SaaS or AI product development, release management and versioning.
• Eligibility to work in the UK. We are unable to offer visa sponsorship for this role.

Responsibilities

• Leading the Specify process for core product builds, creating detailed specifications and AI-assisted prototypes.
• Managing and maintaining the backlog for one core product in Azure DevOps.
• Grooming, prioritising and sizing backlog items with the Product Manager so the backlog stays sprint-ready.
• Writing clear user stories and acceptance criteria that support confident development, testing and release.
• Producing and maintaining user guides, release notes, onboarding materials and process documentation.
• Turning feedback from client user groups, AI Champion networks, QBRs and service tickets into structured backlog inputs.
• Contributing to sprint reviews, retrospectives and backlog refinement sessions across product lines.
• Supporting go-to-market materials, feature descriptions and release communications.

Skills

Agile backlog mgmt

Sprint ceremonies

Stakeholder comms

AI prototyping

Documentation

Tools

Azure DevOps Boards

Job description

ICS.AI is seeking a Product Specialist to own one core product. You’ll turn client needs into precise specs, maintain the sprint-ready backlog in Azure DevOps and craft user stories with acceptance criteria for confident delivery.

You’ll collaborate with Delivery, Engineering and Product teams, leveraging AI prototyping to validate solutions and produce clear documentation, guides and release notes while aligning with GTM messaging.