Remote Product Development Technician at QBE Insurance Group

Infuse; West Midlands Combined Authority; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking a Product Development Technician to enhance their SME E-Trade offerings. This role involves managing product changes, collaborating with various stakeholders, and ensuring compliance with governance measures. The ideal candidate will have experience in insurance or a related field, strong analytical skills, and a proactive approach to communication. Join a dynamic team that values work-life balance and offers flexible working arrangements, including hybrid options, to help you thrive in your career while making a positive impact in the insurance industry.

Benefits

30 days holiday annually

Flexible working arrangements

Pension scheme

Private medical insurance

Family-friendly policies

Short-term remote work options abroad

Sustainable investing options

Cycle-to-Work scheme

Qualifications

• Experience in a Business Analyst or Product Technician role is essential.
• Strong communication skills and attention to detail are required.

Responsibilities

• Manage e-trade product changes from end to end.
• Collaborate with internal and external stakeholders for project delivery.
• Ensure compliance with governance measures and rigorous testing.

Skills

Analytical Thinking

Commercial Acumen

Communication

Critical Thinking

Customer Service

Detail-Oriented

Digital Marketing

Distribution Management

E-Commerce

Collaboration

Performance Management

Regulatory Compliance

Risk Management

Strategic Management

Team Management

Education

Relevant experience in Insurance

Business Analyst/Systems Analyst/Product Technician experience

Job description

We offer a range of options to support your work/life balance, including flexible start and finish times, part-time work, job sharing, 9 day fortnight, and flexible leave options.

Only considering candidates eligible to work in Stafford, UK.

Primary Details

Time Type: Full time
Worker Type: Employee

Product Development Technician

Location: Stafford, with hybrid working

We are excited to offer an opportunity for a Product Development Technician to join our team based in Stafford. The purpose of this role is to work across our SME E-Trade offering to enact change to the product suite, ensuring that all our E-Trade products are fit for purpose and aligned with business plan objectives. Whether you're looking to build on existing insurance experience or pivot your career into Product Development, this is a fantastic opportunity to grow your career in the insurance industry!

Your New Role

Project delivery

• Manage e-trade product changes from end to end, taking full ownership of the project delivery to support business plan objectives.
• Collaborate with internal stakeholders, including e-trade management, Underwriting, Pricing, Actuarial, IT, and MI teams to agree scope and requirements of product changes, as well as keeping them informed on project progress, risks, and issues.
• Work with external stakeholders (Acturis, Polaris, and other Software Houses) to ensure delivery is as per QBE requirements, on time and on budget.
• Ensure product changes are rigorously tested. Create test packs to confirm change build is as per QBE requirements and mitigate issues and errors.
• Provide technical support to our preferred supplier during the UAT testing phase.
• Ensure compliance with all governance measures.

Agile work

• Enable smaller, more frequent product changes, working with stakeholders to ensure timely delivery.
• Ensure systems are working correctly, including successful data uploads to mitigate risk and enable business trading and data flow.
• Investigate BAU product errors/upload failures and work with stakeholders to resolve them successfully.

About You

• Relevant experience in Insurance and/or in a Business Analyst/Systems Analyst/Product Technician role (or similar).
• Proactive and clear communication skills.
• Rigorous attention to detail.
• Experience managing work to deadlines.
• Stakeholder management at various levels.
• Testing and project management experience (preferred).

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best. We have created 'At My Best' to show we support our employees through wellbeing initiatives and flexible benefits tailored to individual needs. Our culture is built on our QBE DNA, supporting our people in a fair and inclusive workplace. We are an international insurer with over 13,000 employees across 27 countries, committed to making a positive impact and fostering a resilient future.

Benefits

• 30 days holiday annually
• Flexible working arrangements
• Pension scheme
• Private medical insurance
• Family-friendly policies
• Short-term remote work options abroad
• Sustainable investing options
• Cycle-to-Work scheme

Visit our Reward Page for more details.

QBE Awards & Recognition

We are proud to have received numerous awards, including:

• AXCO Global Insurance Awards 2024 - Winner
• Insurance Business UK 5-Star Cyber Awards 2024
• UK IT Industry Awards 2023 - Winner
• Working Dads Employer Awards 2023 - Winner
• Insurance Post British Insurance Awards 2023

Inclusion & Accessibility

We promote an accessible workplace and support candidates with accommodations during recruitment. Please inform our Talent Acquisition team if needed.

ESG & Sustainability

We integrate sustainability into our business, focusing on a just transition to a net-zero economy, building a resilient workforce, and partnering for sustainable growth. Learn more on our Sustainability homepage and in our latest report.

Next Steps

We believe this is our moment—what if it was yours too? APPLY NOW and let's make it happen!

Skills

Analytical Thinking, Commercial Acumen, Communication, Critical Thinking, Customer Service, Detail-Oriented, Digital Marketing, Distribution Management, E-Commerce, Collaboration, Performance Management, Regulatory Compliance, Risk Management, Strategic Management, Team Management

How to Apply

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