Remote Player Support Specialist - iGaming VIP Care

Hirepulse; United Kingdom; Remote; GBP 15,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Learning and development opportunities

Job summary

Workanova is seeking a Mid-Level iGaming Customer Support professional for a remote, globally scoped role. You will deliver managed player support and customer service for iGaming operators, handling inquiries and safeguarding VIP players while driving efficiency across operations.

Join a team focused on rebuilding a managed player support solution with opportunities for learning and professional growth. This role offers remote work with international teams and competitive benefits.

Qualifications

• The role involves delivering managed player support and customer service for iGaming operators.
• You will handle customer inquiries and protect VIP players.
• You will contribute to improving operational efficiency.

Responsibilities

• Handle customer inquiries from players across iGaming platforms.
• Protect VIP players and ensure high standards of service.
• Collaborate with teams to optimize processes and response times.

Job description

Workanova is seeking a Mid-Level iGaming Customer Support professional for a remote, globally scoped role. You will deliver managed player support and customer service for iGaming operators, handling inquiries and safeguarding VIP players while driving efficiency across operations.

Join a team focused on rebuilding a managed player support solution with opportunities for learning and professional growth. This role offers remote work with international teams and competitive benefits.