Remote IT Helpdesk Assistant – Part-Time

VITA CV; United Kingdom; Remote; GBP 20,000 - 30,000; Part time

Job summary

A UK-based tech support company is recruiting a part-time Remote IT Helpdesk Assistant. The role involves responding to IT support queries, assisting with software installations, and troubleshooting. Ideal candidates will have basic IT knowledge, strong problem-solving skills, and clear communication. This position offers flexible part-time hours and a supportive work-from-home environment.

Qualifications

• Basic IT knowledge or relevant coursework.
• Strong problem-solving mindset.
• Clear written and verbal communication.

Responsibilities

• Respond to basic IT support queries via email or ticketing system.
• Assist users with software installations and troubleshooting.
• Log and document issues, solutions, and updates.

Skills

Basic IT knowledge

Problem-solving mindset

Communication skills

Familiarity with Windows and Mac

Job description

Remote IT Helpdesk Assistant – Part-Time

This range is provided by VITA CV. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Remote IT Helpdesk Assistant – Part-Time

Job Type: Part-Time | Remote

Location: UK – Remote

About the Role

Vita CV is recruiting for a UK-based tech support company seeking a part-time Remote IT Helpdesk Assistant. If you have a knack for solving technical issues and enjoy helping others, this is a great opportunity to grow your IT skills from home.

Key Responsibilities

• Respond to basic IT support queries via email or ticketing system
• Assist users with software installations and troubleshooting
• Escalate complex issues to senior technicians
• Log and document issues, solutions, and updates
• Follow standard operating procedures for remote support

What We’re Looking For

• Basic IT knowledge or relevant coursework
• Strong problem-solving mindset
• Familiarity with Windows, Mac, and common software tools
• Clear written and verbal communication
• Patience and willingness to learn
• Flexible part-time hours
• Work-from-home setup
• Hands-on tech support experience
• Training provided for junior candidates

Apply Now

Kick-start your career in IT by applying through Vita CV today. Join a tech-savvy support team and help users across the UK.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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