Remote Inbound Sales Advisor – Retention & Cross‑Sell (UK)

Stoneacre Motor Group; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading UK insurance company is seeking an Inbound Sales Advisor for a fully remote position starting in January 2026. The role involves taking inbound calls from customers in the contract renewal phase, assisting with retentions, and selling additional products. A competitive salary starting at £25,480 plus bonus potential is offered, along with benefits like a company pension and employee discounts. Strong communication and teamwork skills are essential for success in this role, ensuring a positive customer experience.

Benefits

Company pension

Employee discounts

Access to Concentrix University for career development

Uncapped bonus potential

Qualifications

• Clear criminal and credit records.
• Ability to provide references within the last 3 years of employment.

Responsibilities

• Engage inbound customers to ensure high‑quality service and retention.
• Identify and cross‑sell additional products and services tailored to customer needs.
• Maintain accurate records within multiple systems.

Skills

Excellent interpersonal and communication skills

Computer literate

Proficient in English, both oral and written

Strong teamwork and multitasking abilities

Positive, customer‑focused attitude

Job description

A leading UK insurance company is seeking an Inbound Sales Advisor for a fully remote position starting in January 2026. The role involves taking inbound calls from customers in the contract renewal phase, assisting with retentions, and selling additional products. A competitive salary starting at £25,480 plus bonus potential is offered, along with benefits like a company pension and employee discounts. Strong communication and teamwork skills are essential for success in this role, ensuring a positive customer experience.