Remote Hotel Booking Coordinator

Po Enterprises; London; Remote; GBP 80,000 - 100,000; Full time

Job summary

A travel and hospitality company is seeking a Remote Hotel Booking Coordinator to assist travelers in finding hotels, managing reservations, and providing tailored recommendations. This fully remote role requires excellent communication skills and a strong attention to detail. Join a collaborative team culture with opportunities for travel perks and flexible scheduling.

Benefits

Flexible scheduling

Travel perks and incentives

Access to booking platforms

Qualifications

• Strong attention to detail and organizational abilities.
• Ability to work independently in a remote setting.
• Previous customer service experience in travel preferred.

Responsibilities

• Consult with clients to understand travel plans.
• Recommend hotel and resort options aligning with expectations.
• Manage hotel reservations and special requests.
• Build strong relationships with hospitality partners.

Skills

Excellent communication

Attention to detail

Organizational abilities

Customer service experience

Job description

Position Overview

We're seeking a motivated Remote Hotel Booking Coordinator to join our team. In this client-focused role, you'll assist travelers in finding the right hotels and resorts, managing reservations, and providing expert recommendations tailored to their preferences and budgets. This is a remote position, offering flexibility to work from home while connecting with travelers and hospitality partners across various time zones.

Key Responsibilities

• Consult with clients to understand their travel plans, accommodation needs, and budgets.
• Recommend hotel and resort options that match client expectations and create detailed booking proposals.
• Manage hotel reservations, confirmations, and any adjustments or special requests.
• Build strong relationships with hospitality partners to secure favorable arrangements for clients.
• Maintain accurate records of bookings and client interactions in our systems.
• Stay current on destination trends, hotel amenities, and seasonal packages to assist clients better.
• Provide responsive, professional support throughout the booking process to ensure high client satisfaction.

Requirements

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to work independently in a remote setting with reliable internet and a dedicated workspace.
• Previous customer service experience, preferably in travel, hospitality, or reservations, is a plus.
• Familiarity with hotel booking platforms or reservation systems is helpful but not required.
• Must be at least 18 years old.

What We Offer

• Fully remote work environment with flexible scheduling.
• Access to booking platforms and professional resources to support your success.
• Competitive compensation aligned with experience and performance.
• A collaborative, client-focused team culture.
• Travel perks and incentives that reward your hard work.

How to Apply

Ready to help clients book unforgettable hotel stays? Please submit your application today and join us in making travel planning easier and more rewarding.