Remote Holiday Advisor

Discover Consulting; Newcastle upon Tyne; Remote; GBP 25,000 - 35,000; Full time

Job summary

Discover Consulting is seeking a Remote Holiday Advisor to provide travel planning and organizational services for clients. This role offers flexibility and requires excellent customer service, communication, and organizational skills. Candidates will manage travel arrangements, assist with expenses, and ensure customer satisfaction while working remotely.

Qualifications

• Experience in customer service and travel industry is advantageous.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Plan and organize business travel, bookings, and accommodations.
• Manage expenses and respond to customer inquiries.

Skills

Good communication and customer service skills

Excellent organizational skills

Familiarity with booking systems

Knowledge of industry rules and regulations

Attention to customer needs

Job description

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Remote Holiday Advisor, Newcastle upon Tyne

Client: Discover Consulting

Location: Newcastle upon Tyne, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 1a530b07a6a2

Job Views: 34

Posted: 04.07.2025

Expiry Date: 18.08.2025

Job Description:

A Remote Holiday Advisor offers an excellent opportunity to provide valuable services to organizations and businesses while enjoying the flexibility of working from anywhere.

You would be responsible for planning and organizing business travel, bookings, and accommodations for clients, including:

• Making arrangements such as researching and reserving flights, ground transportation, lodging, and other travel-related services.
• Managing expenses, tracking reimbursements, and supporting travelers on the road.
• Issuing airline tickets, vouchers, and travel documents.
• Providing travel advice and local attraction information.
• Responding to customer inquiries and troubleshooting travel issues.
• Staying updated with industry news and developments.
• Ensuring customer needs are met promptly and satisfactorily.
• Keeping current with payment methods accepted by the agency.
• Working with vendors to secure the best prices and deals.
• Ensuring customer satisfaction through effective communication and follow-up.

Key Qualities:

• Good communication and customer service skills
• Excellent organizational skills
• Familiarity with booking systems and software
• Knowledge of industry rules, regulations, and requirements
• Attentiveness to customer needs
• Ability to handle multiple tasks with attention to detail
• Proactiveness and anticipation of customer needs

This remote position offers flexible working hours. Candidates should be able to work independently, use various software programs, and be comfortable working remotely.

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