Remote-First Cloud & Infrastructure Support Engineer (Azure)

ARC IT Recruitment; Greater London; Hybrid; GBP 80,000 - 105,000; Full time

Job summary

ARC IT Recruitment is seeking a Cloud & Infrastructure Support Engineer for an initial 3-month rolling contract. The role focuses on hands-on BAU support across Azure, networking, M365 and identity services, with a remote-first setup and periodic Canary Wharf site attendance.

The engineer will monitor Azure resources, handle incidents, manage Entra ID/M365 access, and perform routine maintenance and documentation tasks to keep the environment secure and available.

Qualifications

• Strong hands-on experience with Microsoft Azure and core cloud concepts.
• Solid networking fundamentals (IP addressing, DNS, VPNs, VNets, NSGs).
• Experience troubleshooting infrastructure/cloud incidents in a commercial environment.
• Clear communicator with good attention to detail and a proactive attitude.

Responsibilities

• Monitor and maintain the health, performance and availability of Azure infrastructure and enterprise platforms.
• Triage and resolve infrastructure incidents and service requests, escalating where needed.
• Administer Azure resources (VMs, storage, networking, app services) and support Entra ID / Microsoft 365 access management.
• Support Azure Virtual Desktop, VPN and remote-access services.
• Carry out routine patching, maintenance and security/compliance tasks.
• Maintain documentation and run-books, and support end-user device builds and IT project rollouts.

Skills

Azure concepts

Networking basics

Incident troubleshooting

Clear communication

Tools

Jira

Confluence

Job description

ARC IT Recruitment is seeking a Cloud & Infrastructure Support Engineer for an initial 3-month rolling contract. The role focuses on hands-on BAU support across Azure, networking, M365 and identity services, with a remote-first setup and periodic Canary Wharf site attendance.

The engineer will monitor Azure resources, handle incidents, manage Entra ID/M365 access, and perform routine maintenance and documentation tasks to keep the environment secure and available.